Dept Specialist Key Carrier- SaveMart- N. Willow, Clovis, CA

Dept Specialist Key Carrier
- Save Mart- 1157 N. Willow, Clovis, CA 93612

We are California’s largest regional, full-service grocery chain, founded over 70 years ago in Modesto, California, where our headquarters are still located today. With 194 stores across Central and Northern California and Western Nevada, our banners—Save Mart, Lucky, and Food Maxx—are cherished regional brands, serving the unique needs of their communities. We have 12,000 associates who make our company a great place to work and shop.

We invest in our people, stores, and neighborhoods, and work with local suppliers to bring fresh, quality products at affordable prices. Shoppers can access our offerings in-store, online, or through home delivery and curbside pick-up.

We are currently recruiting for the position of:

Dept Specialist Key Carrier
- Save Mart- 1157 N. Willow, Clovis, CA 93612

Job Summary

The Key Carrier Specialist directs front-end staff and operations in the absence of the Assistant Center Store Manager. This role ensures optimal front-end customer service, performance, productivity, and compliance, and is responsible for front-end and parking lot conditions. It also directs team members in the Front-End (Checkers and Service Specialists) and Center Store departments, handles cash procedures, and trains Front-End associates to reflect The Save Mart Companies mission and winning behaviors.

The Key Carrier Specialist ensures all Front-end and department standards are met during the assigned shift and attains the store balancing function.

Key Responsibilities and Accountabilities
:

• Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
• Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front-end efficiency, Three’s A Crowd, etc.)
• Directly lead Clerks and Clerk’s Helpers with focus on accountability and achieving high level of business performance in the assigned area
• Ensure that front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.)
• Perform store balancing (bookkeeping) function to enhance a remarkable shopping experience
• Perform front-end management functions (to include refunds/returns, loans/pick-ups, check authorization, etc.)
• Monitor customer experience on front-end
• Occasionally maintain total store operations in the absence of store management
• Perform other duties as assigned

Benefits
:
Some of our competitive benefits offerings include generous benefits packages (Health, Dental, Vision, Life and AD&D, 401K), tuition reimbursement and scholarship opportunities, vacation and personal holidays, and in-store purchase discounts.

Hiring pay range: $17.25 - $26.70

Requirements (Knowledge,

Skills and Abilities

):

• Minimum age requirement: 18 years
• Good communication and interpersonal abilities
• Good training skills
• Strong skills in supervision and coordination
• Good counting and math skills
• Ability to read and write to accurately complete all documentation
• Knowledge of Front-end operations and check stand procedures
• Knowledge of compliance and basic applicable contract/work rules

Education: High School Diploma (or G.E.D.) or additional job experience

Experience: One year of prior work experience that includes a minimum of 6 months Grocery/Retail experience

Other: Available to work a variety of required retail hours

Physical: Store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs.

Competencies:

• Customer Focus
• Quality/Quantity of Work
• Personal/Interpersonal Skills

Reference: req
40590

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The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.