Office & Administrative Support Worker - Supervisor; HCA​/ISD

Salary

$17.99 - $27.89 Hourly

$37,422 - $58,003 Annually

This position is a Pay Band 50

This job posting may be used to fill multiple vacancies.

Interviews are anticipated to be conducted within two weeks of closing date.

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees continuous growth and wellness.

• Provide and coordinate administrative support services for the Health Care Authority (HCA) Income Support Division (ISD) Bernalillo County Office, County Director, Line Managers and staff;
• Provide support services for all areas of client and customer service in the reception area, to include handling information requests, and performing clerical and secretarial functions;
• Direct and coordinate the execution of fiscal, property management, personnel, and management information systems activities;
• Supervise and direct the clerical unit, ensuring that the unit meets standards set by state and federal guidelines, as well as incentive measures.

• Providing and coordinating office administrative and secretarial duties, to include assisting the County Director and Line Managers with personnel actions and maintenance of employee personnel files;
• Providing administrative support for interviews, personnel action forms, correspondence, reports, and memos;
• Serving as leave and time sheet monitor, employee benefit coordinator, and assisting new employees with completing new employee packets;
• Providing effective and efficient fiscal support in compliance with HCA and Department of Finance (DFA) rules and regulations, to include assisting with budget preparation and maintenance of a monthly budget spreadsheet of expenditures;
• Preparing accurate and timely requisitions and travel vouchers and receipting invoices within five (5) days;
  
  Supervising clerical, office, and administrative support staff, to include time sheet and leave authorization;
• Mentoring, establishing and evaluating performance criteria, annual evaluations, performing disciplinary actions if needed, and ensuring proper and sufficient training is obtained by subordinates.

• External customers including employers, Courts, and contractors;
• Internal customers including the County Director, Line Managers, field staff, Attorneys, State Disbursement Unit, and The Centralized Enforcement Unit.

• Responding to inquiries from staff in regards to personnel issues utilizing State Personnel Office (SPO) rules and regulations as well as HCA policies and procedures;
• Utilizing excellent communication skills (both verbal and in writing);
• Utilizing professional etiquette while communicating in person or on the telephone;
• Organizing, prioritizing, being detail oriented and focused;
• Supervising, monitoring, and evaluating staff.

High School Diploma or equivalent and six (6) months of directly related experience in office administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) months may substitute for the required experience.

Must possess and maintain a valid Driver's License.

Employment is subject to a pre-employment criminal history background investigation and is conditional pending results.