Optical Manager

Locations Trettel Lane, Cloquet, MN, 55720, US

Division/Department: Human Services – Medical Services

Reports To: Clinic Coordinator

Probationary Period: 90 days – Full time, 120 days – Part time

FLSA Status: Non-Exempt (Hourly)

Classification: Child-Related CA

Driver’s License: Level 0 – No Driver's License Required.

Rate of Pay: $24.47-$27.53

• Manages the day-to-day operations of the optical department.
• Protect and process patient information in accordance with HIPAA regulations.
• Pretest patients and take brief medical histories.
• Assist with the selection, fitting, and demonstration of eyewear and contact lenses.
• Document and place orders for contact lenses and glasses.
• Maintain frame inventory and ensure compliance with contract stipulations.
• Verify spectacle prescriptions using lensometers and other instrumentation.
• Perform minor frame repairs according to optical policy.
• Interview patients and record health information and relevant findings.
• Provide instruction on contact lens insertion, removal, and care.
• Coordinate eye‑care programs with external resources and division staff.
• Prioritize tasks and maintain workflow in a complex, fast‑changing environment.
• Ensure proper storage of pharmaceutical supplies and instruments.
• Supervise daily payments reconciliation.
• Assist in planning and conducting staff meetings.
• Collect data for monthly and yearly reports.
• Coordinate maintenance and information technology needs of the department.
• Manage inventory and ordering for the optical department.
• Perform optician duties such as sales, fittings, trimming, and troubleshooting eyewear problems.
• Dress in appropriate professional attire.
• Attend all mandatory department trainings.
• Maintain confidentiality of financial and employee/client records.
• Respond promptly and professionally to all requests, complaints, and problems.
• Demonstrate courtesy, respect, and sensitivity to all others, including visitors and coworkers.
• Represent the Fond du Lac Band of Lake Superior Chippewa and the department positively in the community.
• Maintain proper attendance and report to work on time per applicable policies.
• Keep a clean and organized work area.
• Remain flexible to additional responsibilities assigned by management as needed.

• No Driver's License Required.
• Three years of optician experience providing direct service or having Optician certification.
• One year of supervisory experience.
• Understanding of medical terminology.
• Proficiency with computer applications, including word processing, databases, spreadsheets, and Microsoft Outlook.
• Knowledge of Native American communities, culture, customs, and beliefs (preferred).
• Experience working with Native American clients and communities, demonstrating cultural sensitivity (preferred).
• Excellent oral and written communication skills.
• Ability to work independently and establish priorities.
• Strong attention to detail and accuracy.
• Ability to build professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre‑employment and annual background checks.
• Subject to immunization review and required vaccination proof.
• Some travel may be required.

PHYSICAL REQUIREMENTS

• Normal physical requirements.

the Fond du Lac Band of Lake Superior Chippewa, Nagaajiwanaang (Where the water stops), is one of the six Bands of the Minnesota Chippewa Tribe and a proud sovereign Ojibwe nation. We strive to be a diverse, supportive, and inclusive workforce that employs Fond du Lac Band members, native peoples, and those from our surrounding communities.

As one of Carlton County's largest employers, the Fond du Lac Band is dedicated to elevating the community through a broad spectrum of programs and enterprises including our gaming facilities, tribal government, health services, and education that promote our language, culture, and the preservation of our natural resources.

The Fond du Lac Band is an employer that cultivates the growth of our employees and our programs—a place where you can develop your skills and gain experience that will positively impact the lives of those who call the Fond du Lac Band home. Our hiring practices follow tribal employment rights outlined in Fond du Lac Ordinance #12/94 (TERO).

Join the Fond du Lac Band of Lake Superior Chippewa in our mission to preserve and promote our community while contributing to its vibrant future.