Operational Project Support Lead in Health & Social Care

Operational Project Support Lead in Health & Social Care

Company: Centenario Matta y Instituto Cervantes

Location: Preston, England, United Kingdom

Employment Type: Temporary (Band II)

Description: The Operational Project Support Lead will expand capacity within the LD Division to ensure successful operational involvement, engagement and smooth delivery of DSR and other strategic projects. The role coordinates administrative, logistical, and operational activities, tracking progress, managing documentation, supporting communication between stakeholders, and ensuring project plans are executed.

• Team Coordination:
  Facilitating collaboration among team members, ensuring everyone understands their roles, and removing obstacles to progress.
• Milestone Tracking:
  Monitoring project deliverables, timelines, and budgets, and reporting on progress to Area managers and Head of Operations.
• Stakeholder Communication:
  Acting as a point of contact for project updates, risks, and issues, ensuring clear, consistent communication.
• Documentation and Reporting:
  Maintaining accurate project records, preparing reports, and supporting compliance with organisational standards.
• Continuity and Progress:
  Proactively stepping in to complete tasks or fill gaps to ensure timely and effective delivery of operational project objectives.

• Protect and safeguard vulnerable individuals at risk; attend safeguarding awareness training.
• Demonstrate good judgment and sound decision making.
• Lead initiatives that support organisational aims of social and environmental responsibility.
• Lead and support technology initiatives/projects.
• Establish, maintain, and develop professional working relationships.
• Contribute to the development of quality services.
• Uphold the values, mission and vision of AFG at all times.
• Adhere to AFG policies and procedures and operate within the law.
• Demonstrate continuous professional development.
• Work effectively with others to ensure best outcome for people supported.
• Comply with Equality and Diversity policy.
• Comply with Code of Conduct.
• Work flexibly in accordance with organisational need.
• Travel within operational and business area of AFG.
• Hold team meetings and disseminate corporate messages.
• Comply with AFG recruitment and selection policy and process.
• Act with integrity and transparency at all times.

• Minimum of 2 years experience in adult social care, particularly supporting people with learning disabilities, autism, acquired brain injury.
• Experience working in creative, innovative environments and using data to inform and improve practice.
• Experience partnership working.
• Experience managing resources within agreed budget.
• Experience using IT systems in management of service and people.
• Excellent communications skills, both written and verbal.
• Significant knowledge and understanding of needs of people with mental health or learning disabilities.
• Ability to apply policy and procedure to achieve quality outcomes for people.
• Initiative, self‑motivation and resourcefulness.
• Effective resource management.
• Use of ICT for information, performance reporting and communication.
• Knowledge of equality and anti‑discriminatory practices.
• Knowledge and application of Safeguarding Adult and Child protection procedures.
• Excellent organisational and analytical skills.
• Strong leadership and team collaboration skills.
• NVQ3 qualification in management or care (or equivalent) or willingness to complete within set period.
• Training in Person‑Centred practices (planning, review, team development).

• 35‑hour working week with options for 9‑day fortnight or 4.5‑day week.
• 33 days annual leave per year, plus option to buy or sell leave.
• Matched pension contributions up to 6 %.
• Health Cash Plans.
• Expression of WISH death in service benefit.
• 24/7 virtual GP consultations for you and your family.
• 24/7 mental health consultations.
• Amazing People Rewards employee discounts.
• Blue Light Card eligibility.
• Support and funding to complete a Level 3 qualification if not already completed.

This role requires a driver licence and the use of a vehicle for work purposes within operational areas.