PCT, Geriatric Med Psych Nights

Patient Care Technician I

Exemption Status: Non-Exempt

Hiring Range: $15.00 – $24.49

Schedule Details: Holidays - Every Other Holiday, Weekends - Every Other Weekend

Scheduled

Hours:

2300‑0730 (32 hours per week)

Shift: 3 – Night Shift, 8 Hours (United States)

Cost Center: 24070 – 0610 Psych Ip Geriatric

Signing Bonus: may be available.

At UMass Memorial Health, everyone is a caregiver — regardless of title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees working together as one health system in a relentless pursuit of healing for our patients, community and each other.

• Provides clear, timely communication to the RN regarding observations and changes seen in patients, such as changes in skin condition, vital signs, and/or mental status.
• Provides constant observation of high‑risk patients as assigned by the Resource Nurse or designee.
• Participates in the development and maintenance of a safe environment, utilizing interventions to de‑escalate patients and, if unsuccessful, participating in restraints in accordance with training and education.
• Assists patients with daily living activities such as personal hygiene, ambulating, meals and nourishment.
• Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics.
• Maintains patient safety by performing patient safety checks, utilizing fall‑prevention devices and following the Restraint Policy standards when caring for a restrained patient.
• Takes and records vital signs (temperature, pulse, respirations, blood pressure, pulse oxymetry); measures and records patients’ height and weight.
• Performs EKGs, performs Point‑of‑Care (POC) tests and bladder scans; collects, labels and prepares specimens for transport to lab.
• Phlebotomy in certain locations.
• Performs other unit‑specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
• Assists RN/LIC in treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing emotional support, and cleaning up equipment.
• Observes, measures, records oral food and fluid intake; refills tube‑feeding bags and empties and records output from Foley catheter, ostomy appliances and drainage systems; performs ostomy care on established ostomate patients.
• Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and building positive rapport and relationships.
• Provides respectful, culturally and age‑appropriate communication with patients, staff, family, visitors and others.
• Replenishes patient and unit supplies and equipment as needed.
• Requests assistance from identified resources when more direction is needed.
• Keeps current with hospital and unit changes by reading communication boards, bulletins and e‑mail on a regular basis.
• Has the ability to precept new Patient Care Technicians.

• Complies with established departmental policies, procedures, and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
• Maintains regular, reliable, and predictable attendance.
• Performs other similar and related duties as required or directed.

License/Certification/

Education:

• Minimum of a high school education or GED.
• Current Basic Life Support certification.

Experience/

Skills:

• Demonstrated competency at the Patient Care Technician I level, with a minimum of 800 hours and at least 6 months as a PCA I.
• Prior inpatient/outpatient care…