Production Team Leader Clinton

Exciting and diverse retail inventory leadership opportunity in a dynamic work environment. Looking for a Production Team Lead to manage a team, optimize workflows, and community outreach. Excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential.

Goodwill offers robust benefits, including same‑day pay, accrued PTO, paid holidays, premium pay for certain holidays, basic life insurance, short/long‑term disability, individual and family medical, dental and vision, pet insurance, generous employee discounts, EAP, and 403(b)/401(k) plan with match after 1 year. Bonus eligible.

Washington, DC – $105,000–$110,000 per year

• Directing Others
• Motivating Others
• Customer Focus
• Process Management
• Functional/Technical Skills

• Monitors and ensures a smooth production process for all donation functions, inventory control, and adherence to the agency’s production procedures and core value pledge for processors and donation.
• Fulfills the duties of all production staff (if needed) to include providing excellent customer service to donors, greeting donors and safely unloading donations from vehicles, completing donor receipts, and sorting and processing donated items into designated categories; maintains production levels and quality of merchandise for the sales floor.
• Assists in and ensures enforcement of store safety and security procedures.
• Assists in settling complaints.
• Provides input for associate interviews and performance evaluations.

• Maintains a professional appearance adhering to Goodwill uniform standards.
• Assists with maintaining proper staffing as it relates to budgets.
• Assists the Assistant Production Manager to accurately record the work of the department.
• Assists with monitoring the time and attendance system.
• Assists during interviews, trains, and instructs workers in a manner to develop full working potential.
• Assists with the development of efficient and effective methods and procedures for work simplification and material processing.
• Performs other duties as directed and required.

This position has supervisory responsibility for the retail staff including the donation attendants, processors, and sales associates.

• High school diploma or equivalent and at least 6 months of supervisory experience. Successful completion of GGW’s Aspiring Manager and Employ Excellence Programs may substitute for this requirement.
• Excellent customer service skills.
• Basic computer skills.
• Ability to effectively communicate verbally and in writing.
• Ability to perform basic math.
• Ability to read and comprehend internal documents related to store operations.
• Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time (up to 7 hours per 8‑hour shift).
• Ability to lift 40–50 pounds frequently.

• Previous experience working in a warehouse environment.
• Previous experience in transportation production.
• Ability to coach and direct employees.
• Ability to gracefully adapt to periodic and rapid change.
• Fluent in English and Spanish.

Referrals increase your chances of interviewing at Goodwill of Greater Washington by 2x.