Medical Assistant or Certified Nursing Assistant - Clinton

Job Description Summary

Community Health Center, Inc. (CHC) is one of the country’s most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively.

We deliver more than 500,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations.

In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement and Confer Med.

Full Time Opportunity Monday-Friday with one Saturday per month - paying $21/hr, with great company benefits*

Medical Assistant Sign‑on - $500 Sign‑on at 90 days if Registered (RMA) or Certified (AAMA or NHA), $500 Sign‑on at 9 months or if already RMA or CMA at time of hire, will be paid $1,000 sign‑on.

CNA Sign‑on - $500.

On a daily basis, provides clinical and technical support for primary care providers. Implements all planned care items using electronic tools to ensure efficient and accurate workflow. Monitors equipment and performs clinical testing according to OSHA and CLIA standards. Liaises with patients, families, specialists, and all members of the health care team. With the primary care nurse and provider, ensures continuity and coordination of care in a patient‑centered medical home.

• Apply evidence‑based guidelines from major regulatory and specialty groups; perform pre‑visit preparation for all primary care patients scheduled to be seen.
• In collaboration with the primary care nurse and provider, conduct “e‑huddles” utilizing the Planned Care Dashboard (an electronic tool summarizing all care that is due for a patient at the time of their visit) to ensure complete and thorough primary care visits.
• Prepare patients to be seen by provider in the telehealth environment, including guiding patients on the use of video telehealth technology.
• Manage virtual telehealth sessions for multiple providers using Zoom technology, including set up of virtual exam rooms, admitting patients, and pre‑visit preparation.
• Support clinical teams in the collection of paperwork, request of records, scheduling of follow‑up visits, and other administrative support tasks for clinical teams.
• Collaborate with providers, clinical and clerical support staff to facilitate appropriate telehealth patient flow.
• Prepare patients to be seen by provider, using established criteria as appropriately determined by the nature of the visit (i.e., sick, PE, WCC, etc.).
• Accurately document chief complaint and results from evidence‑based screening tests.
• Accurately perform and document patient vital signs.
• Independently and accurately perform appropriate CLIA waived tests, EKG, hearing & vision test.
• Prioritize work responsibilities on a daily basis, decreasing waiting time. Collaborate with providers, clinical and clerical support staff to facilitate appropriate patient flow. Effectively work as a member of the health care team assisting other team members as needed, or requested. Appropriately schedule tests and referrals for specialty care in accordance to provider orders in a timely manner.
• Maintain a clean, orderly, safe working environment. Oversee maintenance of supplies and documents in medical logs as directed.
• Set up and stock exam rooms and clean rooms at the end of each day worked.
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