Transporter, Patient Care Technician

General Summary of Position

Transport of patients, medical equipment, and patient-related items to their destinations, enabling physicians, nurses, technicians, and therapists to perform their duties in an effective manner.

• Transport patients between departments, and to and from patient care areas via wheelchair, stretcher, bed, and other transport equipment.
• Respond to transport requests with a sense of urgency, meeting time delivery goals.
• Ensure patient safety by following established procedures and using only approved equipment.
• Work closely with hospital staff and openly communicates and problem solves to ensure client and patient needs are met.
• Handle medical equipment safely, including IV pumps/poles, oxygen tanks, PCA pumps, chest tubes, catheters, and traction while transporting patients.
• Maintain positive and professional relationships with patients.
• Ensure timely response to all patient and patient-related transportation requests and utilize the appropriate transport dispatching system in accordance with established guidelines.
• Report faulty equipment to the supervisor for repair right away.
• Adhere to all policies, procedures, and standards established by all regulatory agencies including, but not limited to, Federal, State, Joint Commission, OSHA, and CDC.
• Actively participate in orientation and training activities.
• Courteously answer phone calls and take accurate messages.
• Adhere to all Human Resource policies and procedures including those listed in the Employee Handbook and established by the Hospital and Department.
• Perform duties in a self-directed manner with minimal supervision or direction.
• Contribute to cohesive group relationships; use open communication to identify and resolve problems in and between departments.
• Make suggestions for improvement to procedures or innovations to enhance patient service.
• Participate in inter and intra departmental performance improvement teams as directed.

Education

• High School Diploma or GED preferred

Licenses and Certifications

• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
• Additional unit/specialty certifications may vary by department or business unit.

Knowledge, Skills, and Abilities

• Ability to comprehend and follow the policies and procedures for Southern Maryland Hospital Center.
• Ability to read, write and speak or communicate in English to successfully accomplish the essential duties of the position.
• Ability to demonstrate ethical behavior that supports the hospital's mission, values and commitment to compliance with all federal, state and regulatory laws. Inspires trust and exhibits honesty and integrity within the scope of daily activities.
• Exhibits professionalism, courtesy and excellent customer service, while interacting with patients, guests and co-workers.
• Ability to work effectively with people from a variety of culturally diverse backgrounds.
• Ability to maintain patient confidentiality. Knowledge, skill and ability to use the following equipment correctly:
  Wheelchair, stretcher, tilt table, IV Poles, Oxygen Tanks, and Carts.
• Ability to demonstrate the ability to assess a situation, consider alternatives and choose appropriate course action.
• Ability to adjust to peaks in workload; demonstrate flexibility and adaptability to change in a positive and cooperative manner.
• Ability to complete all assignments in a designated time frame.
• Ability to demonstrate responsibility for professional development. Update knowledge and skills to maintain competency.
• Ability to keep discussion of personal issues out of patient/family and public areas.
• Transport Competency Checklist on file in Department
• Respiratory Training competency on file in Department
• CPR training on file in department
• Annual Competency on file in HR

This position has a hiring range of $18 - $28.73