Service Manager

Overview

When you’re an Orkin Service Manager, you’re quality control ensuring top‑notch service from the industry leader with almost 125 years as the best in pests. You’re a “pro” at protecting homes and businesses, training and developing Orkin Pros to do the same while balancing technical acumen with empathy and integrity. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service.

Customer satisfaction translates into revenue growth—and you can earn your way to an annual rewards trip honoring top performers.

You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics, including a company vehicle, competitive pay and a 401(k) program. Not to mention opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.

With Orkin’s award‑winning training program, you’ll receive all the tools and technology you need to succeed—no industry experience required to start building your career. Plus, pests keep coming back, making our industry recession‑resistant.

You will…

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world’s best service, prioritizing safety
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands‑on management
• Lead training meetings
• Oversee our Orkin Pro Ride‑A‑Long program
• Ensure customer expectations are met or exceeded through inspections, proposed course of action and outstanding empathetic customer service every time
• Champion innovation by supporting the team in adopting new products, services and technology
• Monitor scheduling, routing and inventory to drive efficiencies and productivity

• Competitive earnings and a company vehicle with gas card
• Compensation is from $50,000 USD to $65,000 USD per year
• Company provided iPhone and iPad with sales software
• Comprehensive benefits package including medical, dental, vision, maternity and life insurance
• 401(k) plan with company match and employee stock purchase plan
• Paid vacation, holidays and sick leave
• Employee discounts, tuition reimbursement and dependent scholarship awards
• Industry‑leading, quality, comprehensive training program

• You’re seeking an opportunity with career potential in a reliable, recession‑resistant industry
• You have a service‑oriented mindset that builds loyalty and trust with customers
• You hold yourself responsible to commitments
• You value being part of a team
• You want to keep learning, improving and developing as a leader
• You want to join a company that supports the community
• You want a career with purpose at a mission‑driven company that values
• Safety
• Professionalism
• Empathy
• Integrity
• Innovation

• High School Diploma or equivalent required
• At least 5 years of management experience with 3 years of pest control experience
• Valid driver’s license required
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Ability to work in the field independently and interact with our clients
• We will consider all qualified applicants in a manner consistent with the requirements of applicable state and local laws.

• Safely use a ladder within the manufacturer's weight capacity
• Occasionally lift and carry up to 50 lbs.
• Safely access crawl spaces, attics, confined spaces, rooftops, etc., including the ability to climb or balance and stoop, kneel, crouch or crawl
• Wear personal protective equipment (PPE) which sometimes requires an OSHA‑compliant respirator
• Willing to work in different types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer