Sales Associate

Overview

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

• Hosting: give our guests the warmest welcome, always exuding confidence and proper etiquette; develop long‑term relationships with our guests by asking the most interesting questions, dancing the muse moves, and suggesting outreach event ideas.
• Team Building: demonstrate ability to work as part of a team atmosphere; receive and give feedback in an honest and genuine manner; celebrate fellow muse’s successes.
• Styling & Curating: communicate the Kate Spade New York aesthetic; tell stories and use product knowledge to connect with our guests; lead and inspire with your own impeccable style, always bringing your best look to work; spot and talk about products; continuously keep the stockroom and shop spotless.
• Business Smarts: understand the product landscape across all merchandise categories; multitask like a pro, from operational tasks or cleaning the shop floor to processing POS transactions; share ideas and feedback with the team.

• Professional selling skills and exceptional interpersonal skills.
• Prior luxury goods experience preferred.
• Proactive ability to multi‑task and prioritize.
• Works well in a team environment.
• College degree preferred.

• Available to work store schedule, as needed, including evenings and weekends.
• Standing for extended periods of time.
• Able to safely lift boxes up to 40 pounds.
• Comfortable climbing ladders.

• Drive for Results: can be counted on to exceed goals successfully; constantly one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
• Customer Focus: dedicated to meeting the expectations and requirements of internal and external customers; uses customer information for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: comes up with many new and unique ideas; easily makes connections among previously unrelated notions; seen as original and value‑added in brainstorming settings.
• Interpersonal Savvy: relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse high‑tension situations comfortably.
• Learning on the Fly: learns quickly when facing new problems; relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; grasping the essence and underlying structure of anything.
• Perseverance: pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: effectively copes with change; shifts gears comfortably; decides and acts without having the total picture; doesn’t get upset when things are up in the air; handles risk and uncertainty comfortably.

• Strategic Agility: sees ahead clearly; anticipates future consequences and trends accurately; broad knowledge and perspective; future‑oriented; paints credible pictures and visions; creates competitive and breakthrough strategies and plans.
• Building Effective Teams: blends people into…