Business Integration Team Lead North America - Managing Director

Overview

State Street Alpha Implementation team is looking for a Business Integration Lead to interact with the Client and our internal Operations Teams from Service Definition to Go Live. We’re looking for professionals with experience across front and middle office operating models, business analysis, data management and project management disciplines. The role will be client facing, including interaction with program team and the wider STT teams including senior management.

The role is key to our Business Integration Practice and will span the lifecycle of an implementation which may be from 6 months to multiyear. There will be client engagement and leadership of a virtual team across internal workstream leads, and business units to facilitate the pillars of Business Integration (Third Party Reach out, Business Readiness, DITL to Hypercare) for a successful go live.

Why This Role Is Important To Us The team you will be joining is a part of State Street Alpha

SM. State Street Alpha

SM is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

As MD – Business Integration Team Lead, you will lead a team of Business Integration resources who lead the following activities with Alpha programs

• Create and monitor the Business Integration plan, overseeing all pillars, reviewing MI and providing updates to the program, senior management and clients where relevant
• Plan, scope and manage Business Integration led events (DITL, Production Parallel and Hypercare) to conclusion. This includes agreeing entry, success and exit criteria, governance model, runbooks, MI and shaping the team to support
• Work with the Business leads to update changes to the Service Level Agreements and Future State Operating and support Models throughout the implementation period
• Oversight and tracking of progress of 3rd party outreach, training and system access. Acting as escalation and resolution for blockers with the client and third parties
• Prepare our operations teams for Business Integration events with regular meetings with the work streams and the related senior management
• Leverage influence across business areas and project team members to drive toward a common goal of onboarding the client
• Ensure practice is aligned to programme activities and governance. Leverage the ASIS standards and feedback on changes/improvements
• Review risks and issues within the Business Integration framework, communicate effectively within the program, drive solutions and options
• If applicable, manage staff ensuring the process for objective setting and PPR is followed. Manage the workload balance for the team
• As the leader of this team you will also be required to actively monitor the work of each team member against each specific program plan, act as an escalation point for all BIM related issues. You will hire, train, coach and mentor team members to build a high performing team. You will also work as part of the regional executive delivery function in region to make sure that all Alpha programs are managed effectively, new programs are planned and resources are properly allocated as programs ramp up and ramp down.

• Keen awareness and appreciation for teamwork and collaboration; this role will require the candidate to be adept/effective at interpersonal interactions in order to introduce and influence change within the organization
• Ability to proactively identify potential issues and drive resolution across teams.
• Leadership and ability to bring together teams across different levels and disciplines within the organization
• Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize work. Weekend work required
• Displaying our Culture traits and behaviours – Choose to own it, Break through Silos, deliver results through integrity, Do Better Every Day, Care for colleagues, clients and…