Assistant General Manager

Apply for the Assistant General Manager position at Krystal Restaurants LLC
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We offer competitive starting pay, flexible schedules, health benefits, and a 401(k) plan. If you are dedicated, ambitious, and ready to lead our restaurant team, this role may be for you.

• Develop People
  • Creates a great energy in the restaurant and sets the team up for success.
  • Empowers the team through a "Yes I Can" mindset.
  • Communicates effectively and engages the team in regular huddles.
  • Coaches and motivates Shift Leaders and crew members.
  • Recruits and develops top‑grade talent.
  • Demonstrates commitment to goals and inspires others to deliver excellent performance.
  • Recognizes the team with U-Rock and Fresh, Friendly and Fast recognition tools.
  • Serves those they lead through behaviors, actions and decisions.
• Create Great Guest Experiences
  • Serves as a role model to create memorable guest experiences.
  • Coaches WOW service and creates a welcoming work environment.
  • Takes actions to solve and celebrates guest feedback.
  • Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly.
• Brand Champion
  • Supports the Restaurant General Manager’s efforts in the community with local marketing and events.
  • Supports company‐wide promotions, product launches and product samplings.
  • Helps the team execute local promotions.
• Business Planning
  • Executes Krystal 9 operating systems.
  • Assists in developing sales forecast and schedules to ensure quality, service and cleanliness.
  • Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP logs.
  • Reviews inventory efficiencies to create product (truck) orders and evaluates food costs.
  • Controls food and equipment inventory, conducts daily and weekly inventory counts and keeps records.
  • Implements and follows up on operations and financial action plans.
  • Analyzes sales and labor results throughout and after each shift.
  • Maintains brand operating standards for product procedures, cleanliness standards and service expectations.
• Maintain Facility
  • Assists in compliance with health, safety, cleanliness, security and fire policies, standards and regulations.
  • Helps identify problems and conducts high‑level troubleshooting for restaurant equipment.

• Excellent people leadership and guest service skills.
• Ability to work in a fast‑paced environment.
• Effective communication with guests, team members and above restaurant leaders.
• Ability to resolve issues in compliance with Krystal standards.
• Availability to work all shifts, weekends and holidays.

• High school diploma or equivalent.
• Minimum of 1–2 years management experience.

• Capable of lifting up to 50 pounds frequently.
• Can carry products/boxes and miscellaneous items weighing no more than 50 pounds.
• Handles product preparation consistently.
• Can kneel following proper lifting procedures.
• Consistently lifts for product preparation, stocking and inventory.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industries:
  Restaurants