Mental Health Care Manager; Cleveland, TN

Mental Health Care Manager (Care Manager I, Adult) – Cleveland, TN

Company:
Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. MHC provides services to children, adolescents with severe emotional disorders and adults with severe persistent mental illness across Middle and East Tennessee.

Provide comprehensive care management services to adults with severe persistent mental illness (SPMI) and collaborate with an interdisciplinary team and community partners to help consumers achieve their goals.

Sign‑on bonus: $1,500

Schedule:

Mon‑Fri, 8a‑4:30p. Salary: $41,000 base with incentive for language skills and behavioral health experience. Mileage reimbursement available.

• Providing quality consumer care
  • Engage with consumers monthly to assess needs, develop and address care plan goals, and coordinate care.
  • Complete visits with consumers in the community (home, school, court, etc.) to evaluate needs and connect with individuals where they are.
  • Address mental health, physical health, social determinants of health, gaps in care, and ED/IP utilization.
  • Provide a side‑by‑side approach to consumers in evaluating and addressing barriers to engagement in treatment.
  • Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
  • Collaborate with consumers’ support system and identify/increase supports when needed.
  • Follow training handouts and policies to ensure consumer care is delivered with utmost quality.
  • Ensure timely and comprehensive documentation as informed by agency policies and procedures.
  • Meet productivity standards as indicated in the policies and procedures.
• Collaborate with team members and interdepartmentally
  • Actively participate in daily team meetings, coming prepared and ready to connect with team members to share insight, offer innovative solutions, and develop action plans. Follow up with plans developed in meetings.
  • Participate in monthly supervision, coming prepared to discuss caseload, engage in professional development discussions, and receive feedback.
  • Develop and maintain collaborative relationships across departments.
  • Develop and maintain collaborative relationships with community partners.
  • Demonstrates consistently Integrated Care Core Values of connection, innovation, compassion, and integrity.

• Bachelor’s Degree in a health‑related field of counseling, psychology, social work, or other behavioral health field required.
• Candidates with a bachelor’s degree in criminal justice must have fifteen college‑level semester hours of coursework in behavioral health.
• Valid Tennessee Driver’s License.
• Acceptable Motor Vehicle Report (MVR).
• Acceptable Criminal Background Investigation.
• Personal Automobile Insurance.

• Team oriented.
• Recovery focused.
• Interpersonal skills.
• Initiative and follow through.
• Engagement.
• Time management and organization.
• THL measures effectively addressed.
• Meets program productivity standards.
• Timely documentation.
• Flexible.
• Solution focused.
• Professional.

• Medical Insurance/Prescription Drug Coverage
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Basic Life and AD&D Insurance
• Short‑ & Long‑Term Disability
• Supplemental Life Insurance
• Cancer Insurance
• Accident Insurance
• Critical Illness Insurance
• 403b – Retirement Plan
• Calm App for medication and mental health
• Gym membership discounts

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.