Enrollment Specialist

Lee University, located in Cleveland, TN, at the foothills of the Appalachian Mountains, is a private, comprehensive university distinguished as a leader in higher education within the southeastern United States. Recognized for its academic excellence, Lee University is consistently ranked in the  Top Tier  in the South by U.S. News & World Report for medium-sized comprehensive universities and is also featured in Princeton Review's  Best Colleges.  

Over the past two decades, the university has experienced significant growth in academic programs, student enrollment, faculty expertise, and diversity, while maintaining its mission as the largest Christ-centered private institution in Tennessee.

The Enrollment Specialist plays a vital role in recruiting students for Lee University’s Online and Graduate programs. This full-time, hourly, twelve-month position requires strong sales and communication skills to guide prospective students through the enrollment process and meet recruitment goals. The role involves working special on-campus and off-campus events, including some evenings, weekends, and moderate travel. The Enrollment Specialist reports directly to the Director of Online and Graduate Admissions.

• Strong organizational, interpersonal, and communication skills (both verbal and written).
• Ability to provide excellent customer service and manage multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and ability to learn systems such as Colleague and Target
  
  X.
• Professional image and strong work ethic.
• Bachelor’s degree required (preference given to Lee University graduates).
• Previous experience in sales or college admissions preferred.

• Apply proven sales and marketing techniques to recruit students for online and graduate programs.
• Clearly communicate the educational and career benefits of Lee University programs to prospective students.
• Manage daily recruiting activities using CRM software (Target
  
  X), including calls, texts, emails, and letters.
• Maintain accurate and detailed documentation of all student interactions in Target
  
  X.
• Provide personalized guidance to applicants regarding program options, application requirements, and deadlines.
• Represent Online & Graduate Admissions at recruitment events, professional meetings, and virtual sessions.
• Monitor progress toward monthly enrollment goals and adjust strategies as needed.
• Collaborate with Undergraduate Admissions, Records, and Financial Aid Office when necessary.
• Assist with special projects and other duties as assigned.