Warehouse Associate

Position Summary

The Warehouse Associate reports to the Warehouse Manager. Located in Cleveland, OH. Full‑time, in office, 1st shift. As a Warehouse Associate, you will play a crucial role in warehouse operations, focusing on receiving, stocking, order picking, and shipping. This position offers an excellent opportunity to gain hands‑on experience in a warehouse environment and contribute to the smooth flow of inventory and order fulfillment.

• Receiving and Inspection: Examine shipment contents and compare them with records, such as manifests, invoices, or orders, to ensure accuracy. Communicate with leadership to address issues like damages, shortages, or non‑conformance to specifications.
• Inventory Management: Ensure received inventory is placed in the correct location within the warehouse and assist in the organization and maintenance of inventory.
• Order Fulfillment: Perform order picking within the warehouse and assist with the shipping of orders. Accurately sort and load delivery trucks, contributing to on‑time deliveries to customers.
• Documentation And Customer Service: Ensure all paperwork is accurate and complete, verifying deliveries and returning them on time. Maintain an exceptional customer‑service‑oriented attitude in all interactions with customers and colleagues.
• Equipment Operation: Operate equipment such as pallet jacks, 2‑wheel dollies, and order picker lifts efficiently and safely. Handle and lift items weighing up to 75 pounds on a consistent basis.
• Communication And Interpersonal
  
  Skills:
  
  Demonstrate strong communication skills and the ability to build positive relationships with customers and fellow team members.
• Problem‑Solving And Safety: Apply sound decision‑making skills and problem‑solving abilities to address challenges and maintain a focus on safety in all activities.
• Competencies: Keen eye for detail, physical capability to lift up to 75 pounds, effective communication, customer‑centric attitude, strong focus on safety, willingness to learn and adapt to new tasks and responsibilities.

• High School diploma or GED, or equivalent military or practical experience.
• 0–1 year of experience in a warehouse environment.
• Prior experience operating warehouse equipment is a plus.
• Ability to successfully pass a background check post‑offer acceptance.

• Ability to lift 50 pounds.
• Bend or twist body.
• Use hands to handle, control or feel objects, tools or controls.
• Stand for long periods of time.
• Keep or regain balance.
• Kneel, stoop, crouch, or crawl.

• Medical, Dental, Vision, Tuition Reimbursement, Pet and Legal Insurance
• 401k
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program