Guest Experiences Rides​/Transportation Driver - Zoo

The Guest Experiences Rides/Transportation Driver provides safe, courteous, and effective transportation and ride operation for Zoo visitors while providing excellent guest service.

• Regular and predictable attendance is expected and required. All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and/or holidays as required.
• Performs safe, courteous and effective operation of Zoo Trams, Boomerang Railroad Train and all other attractions, obeying all safety standards and guidelines.
• Provides exceptional guest service to Zoo guests in a friendly, personable manner at all times.
• Performs daily maintenance and safety checks on Zoo Trams, Boomerang Railroad Train and all other attractions as assigned. Completes daily written safety/maintenance check reports.
• Cleans the Zoo Trams, Boomerang Railroad Train, and other attractions daily.
• Provides information to Zoo guests regarding special events, activities and exhibit locations.
• Provides Zoo Tram and Boomerang Railroad Train narration.
• Engages guests in a friendly and positive manner.
• Acts as a host/hostess at tram stops and Circle of Wildlife Carousel.
• Safely assists visitors boarding/departing and with personal property to include wagons, strollers, wheelchair, etc.