Ramp Agent - CLE; Part-Time

Overview

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

For external applicants only: Ohio residents will be considered for this position. Applicants who have been interviewed by phone, virtually, and/or in person and not selected for the Ramp Agent position at CLE within the last 12 months will not be considered.

Pay and Benefits

Pay of $20.03 per hour, with the opportunity for future increases per the applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Retirement Savings Plan with a dollar-for-dollar 401(k) Company match contribution up to 10% of eligible earnings
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan
• Competitive health insurance for you and your eligible dependents
• Health plan options start from the first day of employment with 30 days to enroll; coverage is retroactively available to your first day
• Explore more benefits available at:
  Southwest Careers Benefits

Job Summary

Ramp Agents work outside to guide planes, move bags and cargo, assist with de-icing during cold weather, and help keep our operation running smoothly. It is a busy, hands-on role performed with teamwork to ensure flights depart on time. See what a day on the ramp looks like: swa.is/Day On The Ramp

This is a part-time opportunity. Part-Time Employees typically work 32 hours over 5 days; schedules are determined by seniority-based bidding.

New hires complete 4–6 weeks of training. Training consists of 8 hours of classroom or on-the-job training over 5 days per week. After training, part-time schedules are 6.5-hour shifts over 5 days with potential mandatory overtime. This role is covered by a Collective Bargaining Agreement (CBA).

Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. Mandatory overtime may be required to support flight operations, with opportunities to trade shifts.

U.S. citizenship or authorization to work in the U.S. is required. No current or future work authorization sponsorship is available.

Learn more about becoming a Ramp Agent and the FAQs:

We are committed to fair hiring practices and to employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

• Provide friendly service and maintain positive relationships with all internal and external customers
• Work in a cooperative spirit to ensure the success of the Company
• Provide legendary customer service by servicing aircraft at ramps and terminals
• Load, unload, service, guide, and direct Company Aircraft
• Receive and record customer baggage, air freight, mail and company materials as required
• Handle loading, stowing and unloading of baggage, cargo, airmail, air freight, ballast and company materials; submit Cargo Bin Loading Slips (CBLS) electronically or manually as required
• Transport cargo and baggage to and from aircraft and prepare records
• Warehouse, weigh, stack, and deliver air cargo; check cargo against forms to identify mishandling or discrepancies
• Safeguard customers’ baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage
• Use jetway stairs to carry items checked at the gate to the aircraft bin
• Review and correct cargo forms as necessary
• Perform interior aircraft cabin cleaning and sanitation per procedures
• Clean and service lavatories and operate related equipment
• May perform duties of a Provisioning Agent, stocking aircraft cabin interiors and maintaining inventory
• Transport…