Clubhouse Attendant

OH - Cleveland 2.5%
2401 Ontario Street
Cleveland, OH 44115, USA

Our teammates are at the core of what we believe in:
People, Collaboration, Learning, and Excellence (People

CLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians.

The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field.

PRIMARY PURPOSE: The Guardians are looking for service-minded teammates, who are committed to working together to aid with all clubhouse, on-field, and in dugout responsibilities as assigned by the clubhouse manager and clubhouse supervisors. The primary purpose of the Home Clubhouse Attendant role is to provide all players, coaches, and staff at Progressive Field with a comfortable environment that creates positive experiences and contributes to improved performance on and off the field.

RESPONSIBILITIES & DUTIES:

• Perform on field, game responsibilities as assigned by Clubhouse Manager, Clubhouse Supervisors, Coaching Staff, Umpires, Team Support Staff and MLB officials.
• Perform on-field, batting practice responsibilities as assigned by Clubhouse Manager, Clubhouse Supervisors, Team Support Staff, and Coaching Staff.
• Assist Clubhouse Supervisors with all pre- and post-game clubhouse preparation.
• Ensure cleanliness and readiness of the dugout for various daily activities.
• Clean and maintain player and staff equipment daily, including shoes and other on-field gear.
• Aid in all team laundry requirements before and after games.
• Continuously monitor and maintain the condition of common areas throughout the clubhouse.
• Support clubhouse and team operations by completing other duties assigned by Clubhouse Manager, Supervisors, and Team Support Staff when needed.
• Coordinate, inventory, and distribution of all mailing efforts, both internal and external.
• Assist in periodic equipment inventory and auditing.

ROLE REQUIREMENTS:

• In-depth understanding of the game of baseball, its rules, and player/staff roles. Any level of previous playing experience is preferred but not required.
• Spanish bilingual preferred but not required.
• Basic computer operating skills (e.g., Microsoft Outlook, Microsoft Excel, Internet Explorer, ABI, Ultipro).
• Ability to learn and operate basic clubhouse equipment (i.e., commercial laundry equipment, heat press, on-field equipment).
• Capacity to provide excellent customer service to all players, coaches, and support staff.
• Demonstrated reliability and trustworthiness.
• Proficient at analyzing situations and problem-solving.
• Capability to work independently or collaboratively as needed.
• Robust written and verbal communication skills.
• Must have a valid U.S. Driver’s License.
• Must be at least 18 years old.

DEPARTMENT REQUIREMENTS:

• Familiarize yourself with and comprehend the relevant policies and procedures of the Baseball Operations department and the Cleveland Guardians Organization.
• Develop a clear understanding of Baseball Operations personnel and their specific responsibilities.
• Maintain a professional appearance in compliance with the Employee Handbook and our uniform requirements.

AVAILABILITY REQUIREMENTS:

• Available to work the vast majority of all 81 home games during the months of April through September
• Work long and irregular hours including nights, weekends, and all holidays during the baseball season
• Work entire assigned shift, this includes but not limited to extended shifts due to unexpected game pace, weather delays, and travel delays
• Typical Work Hours (subject to change depending on game/gate time):
  • Night Games: 2:30 pm start
  • Day Games: 8:30 am start

ORGANIZATIONAL REQUIREMENTS:

• Demonstrates the ability to read, speak, comprehend, and communicate effectively to perform job duties and interact with coworkers.
• Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the public.
• Ability to build robust,…