Commercial Kitchen Equipment Technician

Overview

Commercial Kitchen Equipment Technician role at Tri Mark USA.

Tri Mark USA is the country’s largest provider of design services, equipment, and supplies to the food service industry. Founded in 1896 and headquartered in Massachusetts, we combine design expertise with nationwide service, delivering commercial kitchen equipment and support across a wide range of businesses.

• Company van or truck, credit card for travel, cell phone, and all tools needed for the job.
• Pay Perks – portal‑to‑portal compensation.
• 401(k) match and bonus opportunities.
• Continuous learning: hands‑on manufacturer training, tuition reimbursement, CFSP prep programs.
• Benefits effective day one:
  Medical, Dental, Vision, Pet & Legal Insurance, and paid time off for community service.
• Clear career path from Associate to Senior Technician and beyond.

Service Technician positions (Associate, Service or Senior) keep installation, maintenance, and repair of commercial kitchen equipment running smoothly. You will lead installations, manage on‑call rotation, and mentor junior team members as appropriate.

Reports to:

Service Manager

Employment Type:

Full‑Time

Travel:
Up to 25% (primarily for training and development)

• Diagnose, repair, and install a wide range of commercial kitchen equipment – refrigeration, cooking, and dishwashing systems.
• Handle on‑call rotation and complex troubleshooting with confidence.
• Maintain company vehicle, tools, and parts organized and ready for action.
• Team collaboration: learn from experienced technicians or mentor junior members, share best practices.
• Lead and follow safety protocols, ensuring every install and repair meets manufacturer standards.
• Perform regular safety checks on tools, vehicles, and equipment.
• Use company tablet to document work orders and service reports accurately.
• Partner with customers, manufacturers, and sales reps to provide top‑notch service.
• Apply creative problem‑solving to challenging repair situations.

• Associate Technician – Entry‑level with mechanical aptitude or related technical education.
• Service Technician – 1–2 years of experience servicing or installing commercial kitchen or refrigeration equipment.
• Senior Service Technician – 3+ years of advanced experience leading complex installations and mentoring.
• Technical or trade school training preferred (especially refrigeration).
• Valid driver’s license and clean driving record.
• Strong communication skills and ability to work independently.
• Ability to travel up to 25% for training during the first two weeks.
• Ability to pass a background check and drug screen post‑offer acceptance.

• Lift up to 75 lbs safely.
• Stand, bend, kneel, crawl, and climb as needed.
• Use hands and tools with precision and care.

Tri Mark USA maintains a commitment to diversity, inclusion, and belonging as a purposeful mission. We strengthen our organization and the communities we serve by honoring the unique differences of all employees, setting industry standards for inclusion.

Tri Mark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct inquiries to

Scam alert:
Tri Mark will never ask an applicant for their Social Security number or any payment related to a job application or job offer. All legitimate communications from Tri Mark recruiters will come from an e‑mail address ending in  If you have concerns about the legitimacy of a job posting or recruiting contact, please contact