Account Manager; Sales Representative

At NPAA, we believe our employees are our greatest strength. We are proud to offer a generous and competitive rewards package, including:

• Earned Bonus Structure – attendance bonuses, annual merit increases, and an annual incentive bonus plan.
• Time Off & Holidays – 11 paid holidays each year, plus paid time off to support work-life balance.
• Health & Retirement – comprehensive health and welfare plans, along with a 401(k) program featuring an exceptional company match.
• Career Growth & Recognition – tuition reimbursement, employee recognition programs, and opportunities to grow within the organization.
• Culture & Community – as part of the NPAA family, you’ll enjoy company events throughout the year celebrating and appreciating our employees’ hard work and dedication.

The Account Manager is fully accountable for NPAA’s success at assigned accounts. The Account Manager will manage all strategic activities related to their assigned account base. The Account Manager is responsible for all financial activities at the entire account base and will ensure that each account meet target for revenue, SOM improvement and profitability.

• Develops and implements tactical and strategic plans (short and long term) for all assigned accounts in alignment with NPAA’s commercial goals.
• Manage all strategic projects, define goals, hold meetings, and identify responsibilities from all departments, and review and present results with all necessary departments in both Lansing and Cleveland.
• Maintain assigned account monthly reports.
• Travel within territory to Lansing, Cleveland and customer required support meetings
• Enter sample orders and commercialize products as necessary.
• Partnering closely with the Technical Team, define, develop and manage all new business opportunities within the geographic territory outside of the assigned account profile
• Work with all departments on problem solving activities related to assigned accounts. Maintain and lead Action Registers when needed.
• Maintain an advanced knowledge of NPAA product offerings that meet customer expectations.
• Builds strong relationships with all levels of customer base (Plants, Purchasing, Engineering)
• Independently sells NPAA products and services.
• Develop and update annual sales budget and reforecasts for accounts in assigned territory.
• Lead supply agreement and contract development at target customers.
• Complete all forecasting functions at assigned accounts including monthly forecasting reviews with customers and acquiring customer acknowledgement for production materials.
• Manage aged inventory via requirements outlined in the supply agreement.
• Lead all pricing activities for assigned accounts with the goal of achieving maximum value for NPAA products.
• Review and update customer pricing on an annual basis. Analyze customer profitability data to form strategies for margin improvement and maintenance.
• Lead/coordinate customer visits – tours, specific audits, new program launch meetings.
• Monitor customer Quality score cards – lead action plans for improvement.
• Complete annual (or when updated) reviews of Customer Supplier Quality manuals.
• Continuously improve job function capabilities through internal and external training.

No direct reports – but Account Manager must lead and coordinate communication with other departments to meet customer expectations and goals.

• Bachelors Degree with five (5) years of Automotive Coatings experience in Technical Service, Color Lab, Outside/Inside Sales or equivalent of 10+ years of coatings experience in Technical Service, Color Lab, or Inside/Outside Sales.
• Manufacturing industry experience required.
• SAP and BOBJ experience preferred.

Nippon Paint Automotive Americas Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.