Clinical Sales Specialist, Endoscopy - Portfolio; Cleveland, OH

Clinical Sales Specialist, Endoscopy – Full Portfolio (Cleveland, OH)

Ambu is a global industry leader with a startup spirit. Our dedicated, passionate team members drive our mission to save lives and improve patient care through innovative medical devices and industry‑changing single‑use scopes. We live by our values:
Take Charge, Team Up, and Be True.

The Clinical Sales Specialist (CSS) serves as a field‑based expert, partnering with Territory Managers (TMs) and Regional Sales Directors (RSDs) to drive product utilization, strengthen customer relationships, and elevate Ambu’s value story through education, clinical excellence, and health economics. This role requires a highly motivated, clinically knowledgeable individual who thrives in a fast‑paced, cross‑functional environment and is passionate about improving patient outcomes and healthcare efficiency through single‑use innovation.

Ecosystem & Account Ownership

• Partner with RSDs, ASDs, and TMs across all three franchises (Respiratory, Urology, ENT) to support strategic hospital and IDN accounts through the full endoscopy ecosystem.
• Collaborate with RSDs, ASDs, and TMs to execute sales activities in alignment with the Ambu Way of Selling – from lead identification to close and post‑sale support.
• Collaborate cross‑functionally to identify overlap opportunities and expand Ambu’s footprint within shared health systems.
• Maintain active coverage in the Top 20–30 regional accounts
  , ensuring training, compliance, and usage growth across all scope categories.
• Track utilization metrics and proactively identify volume growth or risk trends.

Clinical & Case Support

• Provide technical and clinical support during procedures, ensuring successful adoption and customer confidence in Ambu’s endoscopy portfolio.
• Serve as the clinical subject matter expert (SME) for Respiratory, Urology, and ENT applications, maintaining competency in all Ambu scope platforms.
• Support case coverage for new product trials and conversions.
• Conduct in‑service training
  , onboarding sessions, and refresher workshops for physicians, nurses, and staff.

Salesforce & Data Accountability

• Enter all activities, case coverage, and training events into Salesforce within 24 hours to maintain accurate visibility across franchises.
• Support RSDs in pipeline management by logging leads, opportunity stages, and clinical trial results.
• Track training metrics and usage data for assigned accounts.
• Ensure that all case feedback, competitive intelligence, and physician insights are documented and shared.

Lead Generation & Territory Expansion

• Identify new opportunities through consistent presence in clinical areas (OR, GI Lab, Bronch, Urology Clinic, ENT Suite).
• Work alongside TMs to generate qualified leads, schedule demos, and coordinate follow‑ups.
• Collaborate with Marketing and Integration teams to deliver Health Economics (HE) presentations and ROI calculators to justify single‑use adoption.
• Participate in regional blitzes, trade shows, and targeted campaigns for new product launches
  .

Collaboration & Communication

• Serve as a bridge between sales, marketing, and clinical education to ensure seamless execution across all Ambu product lines.
• Communicate regularly with cross‑functional partners (contracting, marketing, integration, and clinical education) to align on key priorities.
• Support field rides with leadership and assist in trial coordination and post‑conversion follow‑up
  .
• Model Ambu’s core values:
  Take Charge, Team Up, Be True in every interaction.

Performance Criteria

• Adhere to and consistently apply the Ambu Way of Selling sales methodology.
• Drive increased procedural volume and repeat use within converted accounts across all three specialties.
• Maintain engagement in the region’s top accounts, ensuring training and usage expansion.
• 100% activity reporting on cases, leads, and training in Salesforce.
• Assist with new account launches each quarter.
• Active participation in ecosystem meetings and alignment sessions with multiple RSDs/TMs.
• Deliver HE presentations and ROI tools quarterly with the sales team.

• Exposure to multi‑specialty selling and…