Account Manager; Cleveland, OH

Overview

Dealer Tire is a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business. We’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team.

Base Pay Range: $62,500-$72,500

Targeted Annual Commission: $15,700

Account Manager - Corporate

• Account Management:
  Serve as a day-to-day key relationship manager between Dealer Tire and assigned Dealers primarily via telephone and web-based communications.
• Customer Growth:
  Create and leverage OEM and Dealer relationships to manage, support, and grow the OEM Tire and light maintenance programs.
• Strategic Planning:
  Research, develop and recommend high-impact business plans and strategies with Dealer decision makers to maximize benefits of OEM Tire and light maintenance programs, increasing Dealer sales and customer loyalty. This includes:
  • Inventory planning and management strategies and recommendations
  • Best industry practices recommendations
  • New product development updates
  • Identifying and reacting to competitive threats, trends, and issues
  • Pricing and promotion strategies
• Issue Resolution:
  Strategically manage and resolve customer relations issues related to Metro Center and Distribution Center activity affecting assigned Dealers.
• Productivity:
  Meet internal and external productivity goals.

• Marketing/Promotion:
  Guide Dealers in developing and implementing pricing, marketing, and promotion strategies/plans.
• Marketing Tools:
  Use knowledge, experience, Dealer Tire proprietary tools, third-party promotional resources and marketing support to assist Dealers in maintaining and updating pricing, marketing, and promotion strategies/plans. Tools and resources may include:
  • Retail selling guides (DRSG)
  • Special promotion materials
  • Point of Purchase availability and usage
  • OEM and Supplier promotional funding
  • Dealer Tire training programs (onsite and web-based)

• Direct and Indirect Business Development:
  Identify qualifying, potential new Dealers for on- and off-program participation.
• Engagement:
  Make significant contacts and presentations to decision makers, via web-based tutorials, to ensure dealership alignment with Dealer Tire programs.
• Opportunity Identification:
  Identify new business opportunities for Dealer Tire and assigned Dealers through alliance partner field contacts.
• Account Strategy:
  Develop account strategies to increase revenues and improve customer loyalty.

• Meet objectives as it pertains to dealer communications, presentations, and training sessions.
• Keep accurate and timely internal records of key contacts and related activities.
• Provide feedback and strategic information to the Management team.
• Submit timely contact reports and forecast reports to leadership, as required.
• Maintain contacts across departments within Dealer Tire to ensure maximum success.
• Complete administrative documents, including order and inventory adjustment documents, as needed.

• Ability to use consultative selling process
• Results Orientation
• Agility
• Initiative
• Influence
• Strategic Thinker
• Customer Focus
• Understand Data
• Apply Knowledge
• Set Objectives
• Work Efficiently

• Sitting for long periods of time
• Continuous viewing and inputting data to a computer screen
• Talking on the telephone for long periods of time
• Limited travel, as needed

• Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.

An amazing opportunity to join a growing organization, built on the efforts of hardworking, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive and comprehensive benefits package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution).

For…