Inside sales associate​/customer service

Overview

Marlin specializes in manufacturing temperature instrumentation for research and industrial applications. The company provides high-quality sensors, wire, and accessories designed for diverse temperature measurement needs. With a focus on precision and reliability, Marlin supports clients across industries with advanced solutions tailored to their specific requirements.

This is a full-time on-site role for an Inside Sales Associate/Customer Service Representative based in Cleveland, OH. In this position, you will manage customer interactions, resolve inquiries effectively, and provide exceptional service to ensure client satisfaction. Day-to-day tasks include generating leads, maintaining and growing customer accounts, and identifying opportunities to enhance customer relationships and sales performance.

• Proven skills in Inside Sales and Lead Generation to drive business growth
• Strong Customer Service and Customer Satisfaction abilities, with a focus on providing quality interactions
• Experience in Account Management to maintain and expand client relationships
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a team and independently
• Proficiency in using CRM systems and familiarity with sales processes is a plus
• Prior work experience in an industrial or manufacturing environment is an advantage