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Value Added Sales Manager

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: thyssenkrupp Materials NA
Full Time position
Listed on 2026-01-28
Job specializations:
  • Sales
    Sales Manager, Business Development
  • Business
    Operations Manager, Business Management, Business Development
Job Description & How to Apply Below

Job Overview

The Value-Add Sales Manager is responsible for driving growth and profitability of thyssenkrupp’s value-added services portfolio across all regional facilities. This role serves as the bridge between sales, operations, and engineering—developing strategy, optimizing equipment utilization, and enabling the sales team to expand solution-based selling. The Value-Add Sales Manager ensures our value-added capabilities, internal and external, (CNC machining, waterjet, precision bar and plate cutting, grinding, fabrication, etc.)

are leveraged to deepen customer relationships, increase margin contribution, and strengthen our position as a solution partner in aerospace, defense, and industrial markets.

Responsibilities
  • Strategy & Growth – Develop and execute the regional value-add growth strategy, aligning with company solution-sell initiatives and capital investment plans.
  • Partner with the Regional Sales Manager and Inside Sales teams to identify high-potential customers and segments (e.g., aerospace, space, semiconductor, defense, power distribution).
  • Define target markets, key customers, and pricing strategies to maximize return on value-add investments.
  • Develop annual Value Add Growth Plans with measurable goals (e.g., revenue, margin, new VA customers, machine utilization).
  • Identify opportunities for new equipment, capabilities, and technology upgrades; build the business case and ROI model for approval.
  • Sales Enablement – Act as the subject matter expert (SME) for all value-add processes, capabilities, and quoting logic.
  • Support outside sales with technical consultation, customer visits, and joint calls where value-add opportunities exist.
  • Work with the Value-Add Quoting Specialist(s) to ensure quotes are accurate, competitive, and aligned with strategic priorities.
  • Develop sales tools, playbooks, and capability matrices to support customer discussions and RSM training.
  • Drive solution-selling adoption across the sales force by teaching how to position processing value, not just material pricing.
  • Operational Alignment – Collaborate closely with Operations to ensure machine capacity, labor, and scheduling align with commercial demand.
  • Drive standardization of quoting logic, tolerances, and routing workflows across facilities.
  • Partner with Quality to ensure all VA work meets AS9100 and customer requirements (FAI, PPAP, CPK).
  • Evaluate external processing partners (plating, heat treat, grind, etc.) to expand capability coverage where internal resources are limited.
  • Lead or participate in LPA, safety, and CI (Continuous Improvement) initiatives related to machining and processing operations.
  • Financial Performance – Own the Value-Add P&L metrics for the region, including quoting accuracy, machine utilization, and gross margin.
  • Review monthly performance dashboards with RSM and site leadership to identify trends and improvement areas.
  • Partner with Finance and Regional leadership to build ROI models for new equipment or process expansions.
  • Establish clear pricing guidelines and review quote performance (win/loss, hit rates, margin trends).
  • Leadership & Development – Provide coaching and technical mentorship to Value-Add Quoting Specialists and Inside Sales personnel.
  • Support Regional Sales Managers and Outside Sales in pipeline reviews and strategy sessions focused on VA growth.
  • Facilitate training sessions for sales and customer service teams on print interpretation, quoting logic, and VA terminology.
  • Promote a collaborative culture of accountability, technical curiosity, and continuous improvement across all value-add functions.
Key Performance Indicators (KPIs)
  • Value Add Revenue Growth (YoY % and $)
  • Value Add Gross Margin Growth (YoY% and $)
  • New Value Add Customers and Program Wins
  • Equipment Utilization (%) and Throughput
  • Quote Win Rate and Quote Turnaround Time
  • Safety, Quality, and On-Time Performance (VA jobs)
  • Employee Engagement & Development Metrics
Required Skills And Qualifications
  • 5–10 years of experience in metals distribution, machining, or value-added manufacturing operations, solution sales.
  • Outside Sales Experience required.
  • Strong understanding of various material processing types (CNC machining, waterjet,…
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