Territory Sales Representative - Cleveland

Benefits

• Medical, Dental, Vision, Tuition, Pet, and Legal Insurance
• 401k
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program

The Territory Sales Representative reports to the Regional Sales Manager and plays a vital role by prospecting, penetrating, and maintaining business relationships in the assigned territory. The TSR maximizes sales and profits of food service equipment and supplies in this uncapped earnings, commission role. Acting as a vested business partner, the TSR provides innovative, creative, and effective solutions to meet customers’ fiscal and business objectives.

Located in Cleveland OH, full‑time, remote (within Cleveland OH).

• Build and nurture strong relationships with customers, vendors, and organizational staff.
• Maintain and increase revenue from existing business while actively securing new accounts in the assigned territory.
• Ascertain customer needs through observation and active listening, providing appropriate and innovative solutions.
• Act as a strategic and innovative partner to customers, ensuring the delivery of exceptional service.
• Take customer orders, enter them into the system, or place them with customer service.
• Establish and attend regular meetings with customers to strengthen relationships and address evolving needs.
• Utilize vendors, manufacturers, and internal resources to best meet customer requirements.
  
  Address customer issues promptly and professionally, coordinating with customer service, credit, warehouse, or other company personnel when necessary.
• Employ strategic and consultative selling tactics to maximize sales and profits of food service products and services.
• Act as a vested business partner, providing innovative, creative, and effective solutions to meet customers’ fiscal and business objectives.
• Stay current on product knowledge through participation in sales meetings, vendor trainings, and industry‑related professional organizations.
• Remain committed to growth in understanding the food service industry.
• Thoroughly follow up and solve problems promptly with good business acumen.
• Take ownership of order entry using systems such as AS400, Auto Quotes, or other green‑screen programs.
• Demonstrate intermediate to advanced proficiency with MS Word, Excel, & Outlook.
• Utilize mobile devices effectively.

• Passionate about all aspects of selling, with a strong sales and customer service attitude.
• Proven ability to sell consultatively, demonstrating excellent prospecting and closing abilities.
• Strong negotiating skills, overcoming objections to achieve successful outcomes.
• Demonstrated success in building long‑term and growing relationships with customers, vendors, and co‑workers.
• Thorough follow‑up and problem‑solving skills with a good business acumen.
• Intermediate to advanced proficiency with MS Word, Excel, & Outlook.
• Aptitude with mobile devices and proficiency in order entry systems (AS400, Auto Quotes, or other green‑screen programs).

• Bachelor’s Degree in Business, Marketing, or a related field, or Culinary Degree, or equivalent military or practical experience.
• Must complete CFSP Test within the first 3 years of employment.
• Business‑to‑business sales experience.
• Experience in a distribution environment.
• Understanding of integrated systems is a plus.
• Valid driver’s license with a clean driving record and reliable transportation.
• Ability to successfully pass a background check post offer acceptance.