Associate Director, Neuroscience Priority Accounts – Indy-Ohio

Associate Director, Neuroscience Priority Accounts – Indy-Ohio

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Summary
This is a field-based and remote opportunity supporting key accounts in an assigned geography.
Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.
Company will not sponsor visas for this position.

About The Role

Key Responsibilities:

• Champion institutional advocacy to support formulary adoption and ensure appropriate use of approved neuroscience products.
• Build strong, collaborative relationships with leaders across our most sophisticated priority accounts and affiliated health systems.
• Design and execute strategic key‑account plans that deliver meaningful outcomes for identified accounts.
• Significant customer‑facing time, creating and executing short‑term and long‑term KOL engagement plans.
• Identify evidence gaps across product and disease education through appropriate thought leader discussions.
• Partner with administrative, clinical, operational, and financial stakeholders to streamline care pathways, treatment protocols, and workflow solutions.
• Apply deep understanding of market dynamics, access models, and reimbursement trends to inform strategic decisions.
• Collaborate with local partners to create tailored, institution‑specific plans that reflect market forces and customer priorities.
• Lead cross‑functional teams to align strategies, update business plans, and achieve product goals within priority accounts.
• Conduct regular needs assessments and provide actionable insights to internal partners, driving innovative solutions and new business opportunities.

Essential Requirements

• Bachelor’s degree required from 4‑year college or university.
• 8+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.
• 2+ years’ experience in project management and translation of strategy into execution.
• 3+ years’ experience managing complex accounts, including large academic centers and hospitals, with demonstrated success in strategic account management.
• Recent US experience (within last 5 years) with deep understanding of US healthcare ecosystems.
• Demonstrated deep customer and cross‑functional knowledge, healthcare ecosystem thinking, with strong business acumen and technology/digital engagement proficiency.
• Robust business background, with a strong ability to collaborate and work cross‑functionally in a matrix environment to build effective strategic account plans aligned to customer and organization goals.
• Candidate must reside within territory, or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60‑80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.

Desirable Requirements

• Prior experience engaging with assigned neuroscience accounts and building strong, collaborative relationships.
• Background in at least two cross‑functional areas, such as, but not limited to Marketing, Medical, Market Access & Reimbursement, or Sales Leadership – demonstrating versatility and strategic insight.

Driving is an Essential Function of this Role

Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.

COVID‑19 Vaccine Policy (customer-facing roles only):
While Novartis does not require vaccination for COVID‑19 or proof of a recent negative test result for COVID‑19 at this time, employees working in customer-facing roles must adhere to and comply with customers’…