Assistant Store Manager; Store

Overview

At Game Stop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible.

Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

• Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations.
• Develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.
• Ensure products are easy to see and buy, build sales by sharing product and gaming knowledge with guests, maintain a clean, organized store environment, and grow guest loyalty and repeat business.
• Supervise Sales Associates and Retail Keyholders in the absence of the Store Manager.

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills in English; bilingual English/Spanish preferred.
• Work independently and within a team to perform all tasks in a timely manner.
• Meet associate performance expectations, including attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics and alphabetizing skills.
• Complete required paperwork properly and follow written, oral, or diagram instructions.
• Carry out financial tasks in accordance with company policy and work a flexible schedule including nights, weekends, and some holidays (minimum 3 days/week).
• Manage pressure and adapt to stressful situations while maintaining guest interactions; be creative and a problem solver.
• Be reliable, trustworthy, and able to work alone; stand and move throughout the store for extended periods.
• Lift merchandise up to 30 lbs and perform physical tasks as required.
• Possess or acquire knowledge of military ranks and insignia for positions on military bases, where applicable.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to essential duties, qualifications, and/or key job skills. Game Stop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. Game Stop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Certain state-specific exceptions may apply.

This position accepts applications on an ongoing basis. Compensation: $13.75 - $17.75. Benefits include full-time store eligibility for incentive programs, 401(k), paid time off, dental, vision, and health insurance. Bonuses or other incentives may apply.