Part Time Brand Ambassador-Cleveland, OH

Overview

HSCP Service Company LLC is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC consolidates operations across its business units – Wana, Jetty, and Acreage – supporting growth in state-legal markets in the U.S. Canopy USA, LLC is building a stronger, more agile organization that will unlock opportunities across the growing US cannabis market.

HSCP Service Company LLC

We believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry. We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us!

The Brand Ambassador supports marketing and sales by promoting all company and related subsidiary and affiliate brands through a variety of customer- and dispensary-facing activities. This role helps coordinate marketing activities, provides merchandising support, and educates dispensaries and bud tenders. The candidate must live in their territory. Previous industry experience is preferred. A background check and motor vehicle check are required, and you must have a clean driving record.

• Work with Regional and State Marketing and Sales teams to schedule and provide regular presence in dispensaries.
• Educate, engage, and inspire customers and dispensary staff as the face of our brands with insights about products and promotions, including budtender trainings.
• Schedule and attend customer and account appreciation events.
• Initiate, coordinate, and participate in brand and related company events, including brand partner and foundation-supported events.
• Maintain and track display and swag stock levels and distribute to accounts, dispensary staff, and customers per direction.
• Assist in collecting competitive information.
• Execute new launch materials and visual merchandising at store level.
• Ensure proper placement of select POP materials to increase share of shelf at dispensaries.
• Produce layout plans for stores and maintain store shelves and inventory.
• Promote our brand and related brands to retail store personnel and consumers professionally.
• Build and maintain strong professional relationships with in-store personnel.
• Identify and report new opportunities, areas for improvement, and competitive information/activity.
• Update and submit weekly recaps and photos about time in field, store visits, events, budtender engagement, and visual displays.
• Stay up to date with industry best practices.
• Maximize customer interest and sales by displaying products appropriately.

• This position has no direct reports or supervisory responsibility.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.

• Previous cannabis industry experience and/or related retail experience.
• Previous customer service or event experience.
• Degree in Marketing, Business, or a related field.
• Previous brand ambassador experience.
• Proven working experience in brand ambassadorship, marketing, or merchandising is a plus.

• Ability to build relationships with internal and external partners.
• Excellent interpersonal and customer service skills.
• High level of organization.
• Excellent execution and follow-through.
• Excellent writing skills.
• Ability to be assertive, yet diplomatic.
• Ability to work weekends and evenings.
• A reliable vehicle or transportation for travel to in-state events, retail locations and field work.
• Up to date with merchandising trends and best practices.
• Commercial acumen and the ability to interpret customer needs.

• Hourly compensation commensurate with experience from $18.00 -…