Food Hall Attendant

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Food Hall Attendant at JACK Entertainment
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• Meet or exceed store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security.
• Handles payments from guests, operates cash register, and properly settles checks according to procedures and SOPs established by management.
• Accounts for assigned cash drawers, all money received, and all transactions recorded during shifts.
• Records all tips collected from credit cards.
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
• Prepare food and beverages to standard recipes or customize for customers, including recipe changes (e.g., temperature, quantity of ingredients or substituted ingredients).
• Maintains and rotates dated food stock and arriving food orders.
• Ensures cleanliness of food preparation areas by cleaning and wiping down workstation and utensils before and after each assignment.
• Breaks down workstations, cleans and restocks.
• Opens food service outlets in a timely fashion as instructed, including the preparation and serving of bakery, grab‑and‑go, beverage, coffee, and ice‑cream items, as needed.
• Available to perform many different tasks within the store during each shift.
• Performs "station" and "side work" checks, as directed by policy, and assists with administrative duties as assigned.
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Interacts with guests and co‑workers in a helpful, positive, upbeat, and professional manner  taking food/beverage orders, accepting payment through cash, credit, check, and delivering orders to guests and/or guest table.
• Removes and properly disposes of all refuse and debris accumulated in service stations and dining tables in accordance with department procedures.
• Use of oven, toaster, steamer, blender, and other food preparation equipment.

• Must be able to sit, stand or walk for long periods of time (8 hours).
• Must be able to maneuver throughout all areas of the property professional, including stairways (minimum 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and have the ability to push, pull, reach, bend, twist, stoop and kneel.
• Must have the manual dexterity to operate necessary F&B equipment.
• Ability to communicate clearly and concisely, both orally and in writing.
• Work requires schedule flexibility which may include nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Ability to work effectively in a fast‑paced environment.
• Ability to learn quickly.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong kuch interpersonal skills, ability to build relationships and work as part of a team.

• High school diploma or GED required.
• Six months previous experience in related field preferred, but not required.
• Prior money/cash handling experience preferred but not required.

• OLC, Non‑Gaming License.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industry: Gambling Facilities and Casinos

Garfield Heights, OH – $15.00 – $17.00