Registered Nurse Case Manager - Hospice

Overview

We are seeking a compassionate and experienced Hospice Registered Nurse Case Manager to join our Cleveland-based hospice team. In this role, you will provide expert clinical care, symptom management, and emotional support to patients and families during the end-of-life journey. Working closely with the interdisciplinary team including social workers, chaplains, and hospice aides you will coordinate individualized care plans that ensure comfort, dignity, and quality of life.

• Develop and implement individualized hospice care plans addressing physical, emotional, and spiritual needs.
• Provide expert pain and symptom management, including crisis intervention when needed.
• Conduct comprehensive assessments during home visits and adjust care plans accordingly.

• Educate families and caregivers on hospice care, medication administration, and comfort measures.
• Offer emotional support and anticipatory grief counseling.

• Partner with physicians, social workers, chaplains, and aides to ensure holistic, patient-centered care.
• Actively participate in Interdisciplinary Team (IDT) meetings to review and update care plans.

• Maintain accurate, timely documentation in the EMR, ensuring adherence to Medicare, Medicaid, and state hospice regulations.
• Follow all hospice best practices, agency policies, and accreditation standards.

• Mentor peers and support staff, sharing clinical expertise to strengthen the care team.
• Advocate for patients wishes, ensuring care aligns with their goals and values.

• Associates or Bachelors degree in Nursing (BSN preferred).
• Current RN license in the state of practice.
• Certification in Hospice and Palliative Nursing (CHPN) preferred.
• Minimum 2 years of hospice or palliative care nursing experience.
• Proficient in pain and symptom management, crisis intervention, and hospice care best practices.
• Knowledge of CMS hospice regulations and state-specific compliance requirements.
• Strong communication, assessment, and critical thinking skills.
• Proficiency with electronic medical records (EMR) systems.

• Provides care in patients homes, hospice facilities, and assisted living communities within the service area.
• Fast-paced, patient-centered setting that balances scheduled visits, urgent needs, and team collaboration.
• Requires emotional resilience and the ability to navigate sensitive family dynamics while maintaining professional boundaries.

• Timely, accurate documentation and completion of visits.
• Positive patient and family satisfaction scores.
• Effective collaboration with the interdisciplinary team.
• Compliance with all hospice regulations and quality standards.