Account Manager

Account Manager

Sixth City Marketing is currently looking for a digitally savvy Account Manager to handle the day-to-day management of our accounts. The ideal candidate will have experience working at a digital agency in a similar role.

The Account Manager is a key contact with Sixth City Marketing's clients. The Account Manager will work closely with clients to identify their specific needs and business objectives, and then help identify internet marketing channels and strategies that help achieve the clients’ goals. A portion of the Account Management role will also be to execute certain strategy deliverables, including content writing and link building, to help clients reach their goals.

The Account Manager position is remote but would ideally be located within a 2-hour drive of our Cleveland, Ohio office.

• Assist multiple clients as their day-to-day point of contact
• Develop and refine a keen understanding of client needs, related to their industry, branding, and competitive positioning; recognize the strategic and tactical goals of each client
• Work closely with clients to address scope challenges and issues facing accounts
• Understand key internet marketing channels (search engine optimization, social media, and pay-per-click marketing)
• Experience with Google Analytics and Hub Spot – reporting and reading
• Remain up-to-date with interactive trends
• Strategize the development of new and existing accounts, helping to direct in-market tactics and produce client- and internal-facing deliverables
• Proactively identify opportunities for growth, improvement, and long-term success of clients
• Translate client needs to agency needs; produce documentation for use by internal team members
• Oversee and prioritize tasks, ensuring team members receive full briefing on accounts and understand strategic context and priorities
• Supervise quality assurance for work presented to clients, holding to standards of the highest quality
• Retain clients and foster a healthy working relationship with client representatives
• Engage with day-to-day client contacts along with senior client personnel to discuss the strategic goals of accounts, and ongoing and future projects
• Write and edit accurate, concise, and highly promotional page content for clients. Content can be for the following channels: website content, blog posts and social media.
• Update website content and meta data via a variety of content management systems such as Word Press, Shopify and Drupal (training provided)

• Ability to build strong working relationships
• Energetic and self-motivated personality
• Ability to think strategically while managing day-to-day execution
• Interest in professional growth and taking on increasing responsibility
• 2-3 years of experience working in an agency environment

Our agency provides a competitive salary, flexible schedule, paid vacation and holidays, health insurance, ongoing training, and a collaborative, growth-oriented environment.

• Entry level

• Full-time

• Sales and Business Development

• Advertising Services

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