Director of Simulation Operations and Programming

Overview

Case Western Reserve University is committed to providing a transparent estimate of the salary range at the time of posting. The salary range for this position is between $71,041 and $89,867, depending on qualifications, experience, department budgets, and industry data.

Employees receive a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

Position Objective

The Director of Simulation Operations and Programming oversees simulation staff in the Center for Nursing Education, Simulation, and Innovation (CNESI) and the Dorothy Ebersbach Academic Center for Flight Nursing (DEACFN) at the Frances Payne Bolton School of Nursing. The role coordinates simulation activities for undergraduate and graduate programs, and supervises simulation operation specialists, teaching assistants, and a department assistant. Responsibilities include optimizing operational workflows and facility utilization, supporting professional development of simulation staff, ensuring operations adhere to best practices for excellence in simulation and experiential learning, and managing revenue-generating simulation programs.

The Director works directly with the Faculty Manager of the CNESI and indirectly reports to the Assistant Dean for Simulation and Innovation.

• Operations Management: Oversees the operation, maintenance, and troubleshooting of all simulation equipment (including the flight simulator, high-fidelity patient simulators, task trainers, and related healthcare technologies) within CNESI and DEACFN. Supervises simulation operations staff responsible for equipment upkeep, inventory, and repairs in compliance with manufacturer guidelines and service agreements. Participates in vendor training to ensure optimal functionality. Provides training and support to faculty, teaching assistants, and students in the use of simulation technologies.
  
  Leads the development and implementation of simulation scenarios for undergraduate and graduate programs and coordinates complex interprofessional simulation exercises. Advises on simulation policies and best practices. Ensures proper use of equipment and manages setup for on-site and off-site programs. Negotiates vendor contracts and oversees standardized patient programs. Represents CNESI and DEACFN at university, school, and national events as required/requested. Directs audiovisual support (including video recording and editing).
  
  Maintains organized records of simulation encounters and stays current with emerging technologies to guide upgrades. Provides data related to CNESI and DEACFN utilization to support accreditation needs. (40%)
• Supervision: Supervises simulation operations staff and department assistants across CNESI and DEACFN. Oversees use, implementation, and maintenance of all simulation equipment. Resolves operational issues, implements changes, and establishes standards in compliance with university policies. Provides policy guidance, performance management, and conducts regular team meetings. Manages scheduling, time, and attendance. Identifies training opportunities and ensures compliance requirements are met, including mandatory education.
  
  Delivers ongoing feedback and annual evaluations. (20%)
• Communication: Executes strategic and professional communication for CNESI and DEACFN aligned with organizational goals. Creates and manages content across digital and print platforms (websites, publications, videos, podcasts, social media). Collaborates with the Assistant Dean for Simulation and Innovation and University Marketing to produce branded materials. Serves as liaison to stakeholders to identify target audiences and partnerships. Oversees daily communication operations, including website management and digital presence.
  
  Monitors marketing channels and implements improvements to enhance visibility. Supports process optimization and continuous improvement initiatives. (15%)
• Strategic Planning: Maintains understanding of the School of Nursing, CNESI, and DEACFN mission and plans. Collaborates with leadership to develop and execute strategic plans that…