Project Manager, Operations Manager

Overview

Akkodis is seeking a Project Manager for a Contract with a client in Cleveland, OH
. You will lead efforts to streamline processes and align projects with strategic objectives by collaborating with stakeholders and delivering actionable insights through reports and dashboards.

Rate Range: $53/hour to $56/hour;
The rate may be negotiable based on experience, education, geographic location, and other factors.

• Collaborate with stakeholders to implement changes and ensure projects align with strategic objectives.
• Schedule and conduct regular meetings with relevant stakeholders and provide timely updates to management on project status.
• Create and maintain reports and dashboards to deliver actionable insights on operational effectiveness.
• Drive execution of desired strategies and support process improvements across business functions.
• Work independently with minimal supervision, managing multiple priorities effectively.
• Ensure compliance and risk management within banking contact center operations while supporting project outcomes.

• Bachelor’s degree in business administration, Finance, or related field (master’s preferred).
• 8–10 years of experience in project management within banking or financial services.
• Proven expertise in project management with the ability to work independently and deliver strategic outcomes.
• Strong knowledge of banking contact center operations and ability to create insightful reports and dashboards.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Sha
.

Pay Details: $53.00 to $56.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.