Crew Supervisor

Work Crew Site Supervisor

In Person at our Cleveland, OH office

Anticipated deadline to submit application:
January 23rd, 5pm ET. Position may close early if application limit is met. Apply promptly for full consideration.

We’re looking for a Site Supervisor to help us live our mission to prepare people with recent criminal convictions for securing employment each year.

Site Supervisors support, supervise, and train work crews of 5‑10 individuals, creating an uplifting work environment that ensures team member safety, providing on‑the‑job coaching, encouraging and empowering team members to seize each opportunity for building knowledge and skills, and balancing engagement and accountability across the crew.

This role is perfect for you if you enjoy a non‑traditional workspace, like being on your feet, and love being outdoors. Ideally, you have experience teaching, coaching, mentoring or motivating youth or groups of adults as we know you’ll be able to make a real impact in our participants’ lives. You’ll help create greater stability for our participants as they get back on their feet.

Please note:

Site Supervisor work hours are 6:30AM‑5:30PM, Thursday through Sunday covering a 10 hour shift with the work conducted indoors in an assembly line environment
. Weekly overtime is built into the role.

The Center for Employment Opportunities (CEO) provides employment services to people recently released from incarceration. Across the United States, 8,000‑9,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.

What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 30,000 formerly incarcerated individuals have secured full‑time employment since 1996.

• You have strong organizational skills and can delegate, prioritize, and manage your team’s time effectively to meet project deadlines; you operate under pressure with ease
• You pride yourself in your ability to communicate and resolve conflicts effectively with individuals of varying backgrounds and experiences. You recognize the value of continuous communication, looping others into project status and any arising challenges
• You have a proven track record of leading teams to achieve success
• You enjoy supporting others to solve routine challenges; personally you’re mechanically inclined, able to diagnose issues with equipment and propose solutions to solve/address
• You’re deeply passionate about and committed to social justice
• You’re respectful, fair, and patient
• You believe in hard work, efficient and friendly customer service, and teamwork and collaboration to drive results
• You exercise compassion toward the team you’re leading and balance this with a straightforward approach that ensures you meet the needs of your customers
• You foster strong team spirit and enjoy providing 1:1 support to team members who may need a little extra encouragement

• Valid driver’s license with good driving record
• Must be able to:
  Consistently lift and move objects up to 75 pounds; stand, kneel, bend, and climb in order to complete projects; work outdoors; walk or stand for long periods of time; drive a 12 passenger van with an attached trailer; operate a smartphone
• Previous safety training preferable, though training will be provided to hired candidate

Key responsibilities of the Site Supervisor include but are not limited to:

• Leading a work crew in laundry sorting in an assembly line environment.
• Comply with company time and attendance (T&A) processes, which includes ensuring that participants accurately record their work time, ensuring that participants receive any required rest breaks and meal periods, and timely reviewing and approving participant time records on a daily basis.
• Ensuring customers’ work orders are completed to a high standard on a daily basis
• Establishing and maintaining positive staff morale through…