Director of Training and Quality Improvement

Job Title

Director of Training and Quality Improvement

Court Operations/PTQA

$80,925 - $87,399 (commensurate with experience)

Deputy Court Administrator

Exempt

• Health, Dental, Vision, Life insurance; supplemental life at group rates
• Paid time off: 12 holidays, 3‑week vacation after 6 months, sick time
• Ohio Public Employees Retirement System (OPERS) with 14% employer contribution and Deferred Compensation Plans

The Director provides strategic leadership and oversight of all training, quality assurance, and performance monitoring efforts across the Juvenile Court. The role ensures standards of excellence across Diversion, Probation, Detention Services, and contracted community and residential treatment providers and aligns programs with evidence‑based practices, legal requirements, and the Court’s mission.

• Supervise Training/Quality Improvement Specialists
• Design and implement comprehensive training programs for staff in Early Intervention, Probation, and Detention Services
• Ensure training content reflects current research, court standards, and best practices in juvenile justice and youth development
• Coordinate specialized training for contract providers to ensure consistency in service delivery and compliance with court expectations

• Oversee the Court’s QA program to ensure adherence to policies, procedures, and professional standards across all youth‑serving operations
• Oversee quality assurance monitoring of probation and diversion standards, including benchmarks for youth outcomes, case management, and documentation
• Oversee Detention Center conditions of confinement quality assurance monitoring to align with Ohio Administrative Code, accreditation requirements, and trauma‑informed care standards
• Recommend corrective action plans, training interventions, or policy updates based on QA findings

• Oversee quality monitoring and performance reviews for all contracted community and residential treatment providers
• Establish measurable benchmarks for service quality, youth outcomes, and contract compliance
• Partner with providers to resolve deficiencies, support continuous improvement, and promote equitable treatment practices
• Oversee corrective action plans when benchmarks are not met

• Supervise the Felony Youth Specialist to ensure collaboration between the Court and the Ohio Department of Youth Services
• Aid Probation Department to review Targeted RECLAIM programming for felony‑level youth to reduce recidivism risk

Accountable for employee performance evaluations, discipline, dismissal, hiring processes, time‑card editing, and overall staff accountability.

Standard office equipment and technology (copy machines, PCs, telephones).

Handles court‑related confidential information and records.

General office setting with moderate noise; frequent interruptions and quick turnarounds; occasional travel for site visits and training.

Predominantly sitting; occasional lifting or moving up to 10 pounds.

Extensive experience in treatment services, evidence‑based practices, and juvenile justice. Strong interpersonal, leadership, oral and written communication, interview, report‑writing, data, and statistical skills. Proficiency in MS Office and data management systems.

Master’s degree in Public Administration, Business, Criminal Justice, Social Work, Psychology, or related field. Minimum of 6 years of progressive public sector experience, 2 years in a supervisory role.

Valid driver’s license and continuous compliance with state motor vehicle insurance and acceptable driving record.

Adhere to Court mission, values, policies, and high ethical conduct; model respectful demeanor with all Court employees.

To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.

Final date to receive applications: 12/26/25. Submit application through Juvenile Court applicant portal. This posting remains open until filled.

Equal Employment Opportunity;
Ohio Relay Service 1‑800‑750‑0750.