VP of Education and Family Services Operations

VP of Education and Family Services Operations

4500 Euclid Ave, Cleveland, OH 44103, USA

Posted Monday, January 5, 2026 at 5:00 AM

At The Centers, we believe in healing, teaching, and inspiring. Through our comprehensive approach, we help individuals and families reach their full potential by providing health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives.

We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive.

Our Early Learning Centers and programs provide high-quality care for children during the critical first 2,000 days of life. We operate seven high-quality early learning centers serving children birth through five years old in Cleveland and the inner-ring suburbs. Because of our commitment to excellence, all sites have achieved a 5-Star rating on the Step-Up-To-Quality Rating and have been recognized and selected to participate in Universal Prekindergarten (UPK) and PRE4

CLE.

The Vice President of Education is responsible for overseeing the daily operational activities of The Centers' early learning division, including all program services and long-term strategic planning related to the management of both the directly operated program and its early learning affiliates.

This position plays a crucial role in supporting The Centers as a Head Start and Early Head Start grantee, with the potential to serve as the Grantee Head Start Director. In this role, the Vice President will be accountable for delivering high-quality services to over 1,000 children and families across Cuyahoga County.

The Vice President will ensure that the Early Learning program achieves its goals and maintains high-quality services that meet or exceed all Head Start and related funding performance standards and regulations. Additionally, this role will drive continuous improvement in operations and foster collaborative problem-solving and innovation within the program.

• Serve as a member of The Centers' Senior Staff team, participating in both organizational and program strategic planning and execution
• Develop and execute program plans that meet or exceed all Head Start and Early Head Start performance standards and related regulations alongside the Chief Program Officer
• Align the goals and outcomes of the grantee and Head Start/Early Head Start programs to The Centers' overall strategy
• Serve as the Head Start Director when needed

• Participate in internal program performance dashboard reviews and conduct regular review sessions for staff to monitor performance
• Review, oversee analysis, interpret, and communicate overall program information to ensure all program operations utilize data to drive quality decisions
• Identify opportunities for improvement, problem-solving, and strategic planning
• Ensure all slots under grantee supervision receive appropriate oversight, monitoring, and technical assistance
• Assist with readiness for Head Start and Early Head Start federal review processes
• Ensure all materials and services purchased with federal dollars meet federal requirements
• Oversee key members of the Early Learning Leadership Team:
  Director of Operations, Director of Education, Director of Grantee Services, Director of Family & Community Engagement, and Early Learning Administrative Assistant
• Hire, evaluate, and terminate staff according to organization policies and procedures, including the collective bargaining agreement
• Ensure appropriate professional development and training plans are in place for staff
• Practice situational leadership to develop team members into self-reliant achievers

• Support the governance process, including interaction with the Board of Directors, Board Program Committee, Policy Council, and other stakeholder groups
• Oversee the development of recruitment and enrollment strategies that ensure all grantee slots remain fully enrolled (in coordination with Advancement function)
• Support The Centers' leadership in pursuing the organization's advocacy agenda and establishing it as a thought leader on Head Start/Early Head Start and early learning

• Assist with the development and implementation of strategic interventions with delegates, partners, or the direct operated program to resolve potential deficiencies, known deficiencies, or any type of non-compliance
• Identify opportunities to improve overall program operations, including policies and procedures for both program and administrative functions (HR, Finance, Audit, etc.)
• Keep current in the early learning/childhood fields

• Other duties as assigned
• Flexibility in working hours is essential
• Travel between…