VP of Education and Family Services Operations

VP of Education and Family Services Operations

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At The Centers, we believe in healing, teaching, and inspiring. Through our comprehensive approach, we help individuals and families reach their full potential by providing health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life‑changing solutions for people to lead healthier and more successful lives.

The Vice President of Education is responsible for overseeing the daily operational activities of The Centers' early learning division, including all program services and long‑term strategic planning related to the management of both the directly operated program and its early learning affiliates.
As a key stakeholder in supporting The Centers as a Head Start and Early Head Start grantee, this role may serve as the Grantee Head Start Director.

• Serve as a member of The Centers' Senior Staff team, participating in both organizational and program strategic planning and execution.
• Develop and execute program plans that meet or exceed all Head Start and Early Head Start performance standards and related regulations alongside the Chief Program Officer.
• Align the goals and outcomes of the grantee and Head Start/Early Head Start programs to The Centers' overall strategy.
• Serve as the Head Start Director when needed.

• Participate in internal program performance dashboard reviews and conduct regular review sessions for staff to monitor performance.
• Review, oversee, analyze, interpret, and communicate overall program information to ensure all operations are data‑driven.
• Identify opportunities for improvement, problem‑solving, and strategic planning.
• Ensure all slots under grantee supervision receive appropriate oversight, monitoring, and technical assistance.
• Assist with readiness for Head Start and Early Head Start federal review processes.
• Ensure all materials and services purchased with federal dollars meet federal requirements.

• Oversee key members of the Early Learning Leadership Team:
  Director of Operations, Director of Education, Director of Grantee Services, Director of Family & Community Engagement, and Early Learning Administrative Assistant.
• Hire, evaluate, and terminate staff according to organization policies, procedures, and the collective bargaining agreement.
• Ensure appropriate professional development and training plans are in place for staff.
• Practice situational leadership to develop team members into self‑reliant achievers.

• Support governance processes, including interaction with the Board of Directors, Board Program Committee, and Policy Council.
• Oversee development of recruitment and enrollment strategies that ensure all grantee slots remain fully enrolled.
• Support The Centers' leadership in pursuing advocacy agendas and establishing thought leadership on Head Start/Early Head Start and early learning.

• Assist with development and implementation of strategic interventions with partners to resolve deficiencies.
• Identify opportunities to improve overall program operations, including policies and procedures for program and administrative functions.
• Stay current in the early learning/childhood fields.

• Other duties as assigned.
• Flexibility in working hours is essential.
• Travel between sites in the Greater Cleveland area as needed.

• Bachelor's degree in early childhood education, child development, social services, or a related discipline.
• Minimum of four years’ experience in a similar management role (Operations Director or other Director‑level role).

• Demonstrated leadership experience in multi‑site, multi‑layered operations, preferably in an educational environment.
• Experience incorporating data in management and decision‑making.
• Current valid driver’s license and insured vehicle for regional travel.
• No record of child abuse or moral…