Slot; VLT Technician

Slot (VLT) Technician

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The VLT Technician reports to the VLT Performance Supervisor and is responsible for installing, testing, and maintaining electronic components, subsystems, and systems required for efficient and continuous operation.

• Inspect and test assigned equipment, noting all defective parts and making recommendations for correction.
• Perform required adjustments and repairs to electronic and electro‑mechanical equipment as assigned; perform preventative maintenance to VLT machines either on the floor or in the VLT shop.
• Observe all safety regulations in the performance of assigned duties, and report any safety hazards to the assigned supervisor.
• Ensure that you understand the policies and procedures, internal controls, and gaming regulations and are in complete compliance at all times.
• Provide 100% accuracy and accountability on all documentation required by the VLT Performance department.
• Uphold the integrity of vital information in and around the VLT Performance department.
• Provide prompt and courteous service when repairing or verifying transactions at machines.
• Perform tasks as requested by departmental management.
• Routinely strive to build and maintain rapport with customers, making every effort to achieve customer satisfaction.
• Act as a role model; always present oneself as and encourage others to do the same.
• Coordinate with Racino management and security to detect and prevent attempts to cheat or damage gaming equipment, and identify and report floor irregularities.

• Medical, Prescription Drug, Dental, and Vision Coverage
• Life and Disability Insurance
• Free Parking
• Generous Paid Time Off Plan
• Discounted Team Member Meals
• Education Assistance up to $3,600 a year
• 401(k) Savings Plan and Match
• Health and Safety Mandates Strictly Enforced

• Must be able to read, write, speak and understand English.
• Possess an upbeat and positive attitude.
• Ability to work a flexible schedule.
• Must be able to read/explain the pay table/glass on the different EGDs.
• Be able to perform all game recalls.
• Be able to troubleshoot and repair common/uncommon problems with EGDs.
• Know how to use Word and Excel.
• Experience with VLT player tracking systems.
• Know how to identify all components in the VLT machines.
• Must be able to work independently.
• Must be able to sit, stand, or walk for long periods of time (4 hours).
• Must be able to respond calmly and make rational decisions when handling employee conflicts.
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop, and kneel.
• Respond to visual and aural cues.
• Must have the manual dexterity to operate a computer and other necessary office equipment.
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
• Ability to speak distinctly and persuasively.
• Must be able to read, write, speak, and understand English.

• Electronics degree or equivalent electronic experience is preferred.
• Installation, maintenance and repair of electronic systems and equipment preferred.
• Knowledge of mechanical and electronic/electrical technical equipment is desirable.
• Proficient in the use of tools of the trade including hand, power, and machine equipment testing devices and instruments, as applicable.
• Should understand schematic diagrams needed in the repair of VLT machines as well as mechanical blueprints.
• Knowledge of Racino rules, procedures and regulations pertaining to VLT operations a plus.

• Must be able to obtain an Ohio Lottery Commission license.

Entry level

Full-time

Marketing, Public Relations, and Writing/Editing

Gambling Facilities and Casinos