Case Management Specialist

Cleveland Office
Cleveland, OH 44114, USA

Our premier firm helps clients resolve their business disputes in an efficient, streamlined, and cost-effective manner. Over many decades of experience, the partners and professional staff of JB have become known for a unique combination of corporate sophistication, coupled with a genuine approachability.

This integral position in the firm is responsible for receiving and processing mail, faxes and emails from consumers, consumer’s attorneys or debt settlement companies, third parties and the courts.

• Determines if mail should be routed to a collector or an attorney.
• Summarizes contents of mail into case management system
• Prioritize mail based on deadlines
• Assign files to attorneys based on file type, client requirements and jurisdiction.
• Coordinates appropriate follow up reviews for attorneys
• Adds and updates the docket of court appearances
• Handle incoming faxes and emails and directs to the proper personnel
• Contact courts when necessary to obtain information
• Processes document requests to courts to obtain copies of pleadings.
• Answer court call phone line.
• Back up for front desk receptionist as needed

• High School Diploma required
• Law firm or legal assistant experience preferred
• Notary preferred but can be obtained post-employment

Javitch Block offers a comprehensive benefits program including health insurance, paid vacation/personal time, 401(k) profit sharing, life insurance, and short and long-term disability.

JB is a Cleveland-based law firm with additional offices in Fairlawn and Cincinnati, Ohio;
Kentucky, Indiana, Texas, West Virginia and Tennessee. Our clients include taxing authorities, banks, credit unions, savings and loans, finance companies, department stores, credit card companies, medical organizations, landlords, commercial businesses, collection agencies, insurance companies, education facilities, utility companies, law firms, manufacturers, oil companies.

• Verbal Communication – Advanced
• Microsoft Word – Intermediate
• Microsoft Excel – Intermediate

• Dedicated:
  Devoted to a task or purpose with loyalty or integrity
• Detail Oriented:
  Capable of carrying out a given task with all details necessary to get the task done well

• Required:
  
  High School or better.
• Preferred:
  Associates or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.