Mid Level- Process Engineer

VARITE is looking for a qualified Senior Process Engineer for one of its clients located in Brooklyn, OH or Buffalo, NY
.

A U.S. based regional bank and financial services company that provides a wide range of banking products and services, including personal banking, business banking, mortgages, wealth management, and investment services.

Established in the Year 2000, VARITE is an award-winning minority business enterprise providing global consulting & staffing services to Fortune 1000 companies and government agencies. With 850+ global consultants, VARITE is committed to delivering excellence to its customers by leveraging its global experience and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent acquisition services.

Location:

Brooklyn, OH or Buffalo, NY

Duration: 6 Months

Pay rate: $55.00/hr - $60.00/hr

• Leverages advanced design thinking and process engineering expertise to reimagine, modernize, and transform client by optimizing end-to-end processes, elevating user experiences, and informing optimal technical solutions (e.g. AI, automation, optical character recognition, internal/external platforms, etc.) that drive enterprise-wide growth and operational excellence.

• This contract role provides surge capacity to support multiple concurrent CX/process engineering initiatives across the enterprise. You will quickly ramp into active work streams, lead discovery and facilitation sessions, document current-state processes and experiences, identify improvement opportunities, and translate findings into clear business and technical requirements to enable solutions such as automation, AI, OCR, and platform enhancements.

• Current-state process maps and experience/journey documentation using established standards
• Analysis and synthesis of qualitative + quantitative insights to surface pain points, root causes, and opportunities
• Future-state workflows and recommendations that improve experience, growth, efficiency, reduce risk or expenses
• Clear requirements (business + technical) that enable automation/AI/OCR/platform solutions
• Facilitation outputs: workshop agendas, artifacts, decisions, and action plans
• Change adoption support materials (impacts, comms, stakeholder readiness)

• Lead and/or support discovery with cross-functional partners; create a clear scope and problem framing
• Design and facilitate working sessions with stakeholders, capture outputs and drive closure
• Build reusable artifacts (process maps, RACI/SIPOC where applicable, requirements, documentation)
• Partner closely with internal leads to support parallel work streams and maintain delivery momentum
• Communicate progress, risks, and dependencies with strong documentation discipline.

• Business process management / end-to-end experience and process design inclusive of tool utilization and documentation
• Analytical problem-solving; comfort with ambiguity and complex environments
• Strong facilitation and stakeholder management (including senior stakeholders)
• Requirements writing and translation of designs into implementable needs
• Experience supporting transformation initiatives and sustaining adoption

• Financial services domain exposure
• Salesforce domain experience
• Loan Ops / Wealth Ops process and technical exposure

• Bachelor's degree (Business, Engineering, or related)
• 5+ years leading cross-functional process improvement and/or design thinking initiatives focused on client and/or employee experience.

• Lean / Six Sigma
• User-Centered Design

These map directly to the work your meetings describe (documentation discipline, RACI/SIPOC, requirements, digital enablement).