PC Technician - Examination

PC TECHNICIAN (OPEN)

Application must be made electronically through the City of Cleveland’s web site:  The electronic application period is from 12:01 a.m. on Monday, March 2, 2026 until 11:59 p.m. on Monday, March 16, 2026. Applications will not be accepted after that date.

The prevailing salary for this position as established by ordinance is $33,820.80 – $63,074.54 per year.

An experience evaluation consists of a quantitative evaluation of an applicant’s academic training and experience pertinent to the classification for which an examination is taken, based on the statement of experience and academic credentials provided on the application.

Provides support for personal computers in both a network and stand‑alone environment through management, control, and operation of the information systems and their equipment. Acts as a liaison to other City divisions requesting troubleshooting and integration services as needed. Assesses issues or problems with hardware/software and devises approaches or solutions. Provides technical support services. Coordinates daily computer system operations. Supports and trains system users.

Installs, configures, troubleshoots, and maintains computer hardware/software. Supports work stations, printers, and servers. Evaluates hardware/software currently in use and implements upgrades. Coordinates with vendors to purchase, repair, or replace hardware/software and administers and maintains maintenance contracts and leases. Implements safety and preventive maintenance procedures. Manages and maintains security systems. Evaluates, recommends, manages, and maintains all office technologies. Performs other job‑related duties as required.

• Associate’s Degree in Information Systems, Computer Science, or related field from an accredited college or university is highly desired.
• One year (within the last four years) of full‑time paid experience in personal computer support related to the integration and operation of computer systems in a networked environment.
• Valid State of Ohio Driver’s License required.
• Knowledge of multifunctional devices and other office technologies is desired.
• Depending on the division, may require LEADS Certification within 90 days of the date of hire.

Veterans’ preference will be awarded, when applicable, to eligible veterans in accordance with Civil Service Rules 4.40E, 4.40F, and 4.40G. Proof of active service or a DD Form 214 must be presented at the time of filing to qualify for veterans’ credit. If the applicant has received an honorable discharge or a general discharge under honorable conditions, the applicant shall receive an additional five (5) points added to their raw score on the examination;

or ten (10) points are added to their raw score if the applicant’s supporting documentation indicates more than fifteen percent (15%) service‑connected disability. Only DD Form 214 (long form) or an official armed service document indicating type of discharge or separation and the dates of active service will be accepted as proof of active service.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, sex, national origin or ancestry, military status, disability, age, and religion.

The City’s guiding principles are:
Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.

The City of Cleveland makes available a variety of benefit options depending upon employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical, and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.