IT Service Desk Manager — Ops Leader
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-03-01
Listing for:
Central Ohio ISSA
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Project Manager, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A leading law firm is seeking an IT Service Desk Manager to supervise and manage the centralized IT Service Desk. Responsible for ensuring superior customer service in a fast-paced environment, the ideal candidate will have extensive supervisory experience, strong leadership skills, and expert knowledge of IT systems including Windows and Microsoft Office. The role includes managing staff, maintaining support services, and conducting incident trend analysis.
The anticipated salary range is competitive, tailored to individual qualifications and experience.
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