ECommerce Marketing Ops

smartdept. is searching for an eCommerce Marketing Operations Support professional for a medical services client located in Bedford, OH (Cleveland area). The ideal candidate will come with ~2+ years of experience. This is a full-time, hybrid, direct hire opportunity, requiring 3 days per week onsite, with the remainder remote. Compensation for this position is expected to be $22–$25/hour, depending on experience level and fit.

This role supports both the eCommerce and Marketing Operations functions within a growing, family-owned medical services organization. The position is designed to bridge day-to-day execution across teams while supporting evolving processes, collaboration, and communication.

• Support eCommerce initiatives, accounting for approximately 60% of the role
• Support Marketing Operations initiatives, accounting for approximately 40% of the role
• Work cross-functionally with marketing and e-commerce team members in a matrix organization
• Participate proactively in team workflows with visibility across functions
• Communicate clearly and collaborate with multiple stakeholders
• Contribute ideas, ask questions, and support process development in a growing department

Education/

Experience:

• Approximately 2+ years of relevant experience
• Open to early-career candidates with the right mindset
• Customer service experience is a plus

Nice-to-Have

Skills:

• Strong communication skills
• Comfort working in a collaborative, transparent management environment
• Ability to adapt and support evolving processes
• Willingness to work without heavy guardrails
• Comfort contributing ideas and working cross-functionally