Software QA Analyst Sr

Company

Federal Reserve Bank of Cleveland. The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives. As part of the nation’s central bank, we are a team of mission-driven professionals who are committed to serving with excellence. Our core values are:
Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change. For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications. Follow us on Linked In, Twitter, Instagram, and our You Tube channel – Cleveland Fed

To be considered for this role, candidates must be a U.S. citizen.

Under general direction, this role is responsible for solving complex problems using existing solutions from a new perspective. The role executes the department's quality assurance strategy by understanding system functionality, developing, and maintaining complex test cases to verify requirements compliance, and documenting defects with supporting evidence. Responsibilities include analyzing moderate to complex problems to determine root causes and conducting tests to duplicate issues for troubleshooting.

Independent Decision Making
:
Works autonomously with minimal guidance, making sound decisions without needing instructions for routine work. Receives only general directions for new activities or special assignments. References established precedents and procedures but exercises independent judgment. Plans, schedules, and arranges activities to accomplish objectives with work reviewed primarily for completeness.

Test Execution
:
Prepares and executes manual test cases based on system requirements to ensure product quality and requirements compliance.

Automation & Analysis
:
May develop and perform automation scripts and analyze results to determine completion states, collaborating with testers, developers, product owners, and technical technicians.

Test Strategy
:
Plans, develops, and maintains test plans, test cases, and data to ensure alignment with business requirements.

Issue Management
:
Identifies and prioritizes testing and system behavior issues. Participates in root cause analysis and recommends solutions, collaborating with developers and technical support to isolate defect sources.

Test Optimization
:
Analyzes test cases to determine efficient and appropriate implementation of automated testing tools.

Education and Experience

• Associates degree and 7 years of related work experience OR
• Bachelor’s degree and 5 years of related work experience OR
• Master’s degree and 3 years of related work experience

• Work within an agile work environment utilizing Scrum or Kanban methodologies
• Understanding of Agile Testing Methodology
• Understands the agile concepts of user stories, velocity and story pointing
• General understanding of Software development
• Knowledge of Programming and scripting language is a plus
• Ability to develop Automation tests a plus
• Microsoft Office Suite (Azure, Excel, Outlook, PowerPoint, Word)
• Ability to perform independent research

• Creating test cases for functional, regression and user acceptance testing
• Navigating through challenges with defect remediation and demonstrate effective escalation of high severity defects
• Strategic thinking/planning
• Teamwork/collaboration
• Written and verbal communication
• Active listening
• Problem-solving and analytical
• Project management
• Facilitating presentations/public speaking
• Providing a high level of customer service
• Performing routine tasks
• Strives to not only be a good team player but help others to be the same

Cleveland, OH, Columbus, OH, Cincinnati, OH, or Pittsburgh, PA

The expected starting salary range for the Software QA Analyst Senior is between $90,500 and $124,400 annually. Final salary and offer will…