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IT Consultant IT Project Manager Systems Analyst Cloud Computing

ServiceNow ITSM Architect for Service Desk Transformation

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, Systems Analyst, Cloud Computing
Job Description & How to Apply Below
A leading consulting firm in Cleveland is seeking an experienced Enterprise Solution Architect focused on Service Now ITSM. In this role, you will shape solutions for Service Desk operations, collaborating with teams to design and deliver compelling technical presentations. You will leverage your expertise to lead the development of ITSM solutions during presales cycles while ensuring efficient and automated service delivery.

This position demands strong technical skills and a proactive approach to client collaboration, making it vital for candidates to possess extensive experience in service management practices.
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