Implemenation Project Manager

Job Title: Activation Analyst

Location: Cleveland, OH (On-site 4 days)

Team: Solution Delivery

Reports To: Senior Solutions Activation Manager

At CHAMP
, we are redefining the technology used by Motor Vehicle Agencies and their stakeholders. We do so with innovative, cloud-based software that enhances efficiency, security, and interoperability. Our solutions replace outdated processes with modern, scalable platforms, enabling organizations to operate with greater speed and accuracy in an increasingly digital world.

We’re seeking a candidate with 3+ years of experience in project coordination, change management, or state modernization initiatives to play a key role in activating and supporting state partners as they transition to CHAMP’s digital titling and vehicle modernization platforms.

• Lead and coordinate the onboarding of new states to CHAMP’s product platforms.
• Develop and execute change management strategies, including readiness assessments, stakeholder engagement, training plans, and communication strategies.
• Guide state partners through activation milestones, ensuring adoption and smooth transition from legacy processes to modern digital workflows.

• Serve as a point of contact for government agencies, service providers, and industry stakeholders.
• Facilitate collaboration between internal teams and external partners to align goals, resolve issues, and ensure transparency.
• Support workshops, presentations, and working sessions with agency leadership and staff to build buy-in and adoption.

• Assist in creating and managing detailed activation roadmaps, timelines, and risk mitigation strategies.
• Monitor project milestones, identify potential delays, and recommend corrective actions.
• Prepare and deliver progress updates, executive briefings, and stakeholder reports.

• Capture lessons learned, issues, and solutions from activations to build a playbook for future state modernizations.
• Standardize processes, templates, and checklists to improve efficiency and consistency across projects.

• Collect and analyze adoption metrics, including user participation, transaction volumes, and performance outcomes.
• Translate data into actionable insights for improving future activations and state support.

• Stay up to date on legislative changes, industry trends, and modernization best practices.
• Provide insights to improve CHAMP’s strategies and ensure alignment with evolving state needs.

• Bachelor’s degree in project management, public administration, communications, or related field; equivalent experience considered.
• 3+ years of relevant experience in project coordination, change management, or digital transformation (government/public sector preferred).
• Demonstrated success in leading organizational change and supporting activations or system implementations.
• Strong stakeholder management skills
  , with the ability to communicate effectively with both technical and non-technical audiences.
• Experience with project management methodologies preferred.
• Excellent organizational skills with the ability to manage multiple projects and competing priorities
  .
• Skilled in developing and delivering digital/visual presentations (PowerPoint, Canva, etc.).
• Self-motivated, adaptable, and entrepreneurial, with a strong bias toward action.

The expected salary range for this position is $65,000 to $85,000 annually. This is a good faith estimate, and final compensation may vary based on experience and skills.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, including veterans and individuals with disabilities. If you need accommodations during the application or interview process, please let us know. We’re here to help.

By joining CHAMP Titles
, you will be an integral member of our team with many opportunities for personal growth and upward mobility in a growing organization. We have a great culture that is flexible, collaborative and welcoming.

• Be a part of a driven, dynamic, and innovative team
• Year-end Bonus Potential
• Matching 401K
• Generous PTO Policy
• Health Insurance
• Vision Insurance