Workfront Global Administrator

Workfront Global Administrator

Sherwin‑Williams is seeking an experienced Workfront Global Administrator to oversee the configuration, maintenance, and optimization of the Workfront platform across our organization, including PSG, CBG, Corporate and HR. The role focuses on ensuring the platform supports business processes, aligns with strategic goals, and delivers a seamless user experience for global teams.

Responsibilities System Configuration & Maintenance

• Manage global settings including user set‑up, roles, access levels, permissions, schedules, and notifications.
• Translate complex business processes into scalable Workfront configurations to support strategic planning, execution, measurement, capacity management, and user experience.
• Configure and optimize forms, custom fields, request queues, project templates, and workflows.

Governance & Strategy

• Establish governance policies for Workfront usage across the organization.
• Lead system audits to ensure compliance with internal standards.
• Collaborate with Marketing Operations, IT, and business leaders to align Workfront with strategic initiatives.
• Support integration with tools such as Adobe Fusion, CRM, and DAM.
• Evaluate and implement new features and capabilities from Adobe Workfront.
• Lead expansion into new departments or regions.
• Manage licensing planning and contract negotiations.

User & Access Management & Support

• Create and manage user accounts and teams.
• Provide onboarding, training, and materials for new users and feature releases.
• Document system configurations, processes, roles and responsibilities, and best practices.
• Serve as champion for Workfront best practices and governance, managing feedback loops and socialization.
• Serve as primary point of contact for Workfront‑related issues and support.

Workflow & Process Optimization

• Design and implement request queues with routing rules and queue topics.
• Customize workflows to align with business needs across departments.
• Collaborate with stakeholders to improve project lifecycle processes (Create, Plan, Manage, Close).
• Manage Workfront proofing platform.

Reporting & Analytics

• Build and maintain advanced reporting structures using custom reports, dashboards, calendars, and other Workfront tools.
• Provide insights and perform data analysis to support decision‑making.
• Identify opportunities for optimization and inform system enhancements.

Qualifications Formal Education

• Bachelor’s Degree in a relevant field (or equivalent experience).

Knowledge & Experience

• 3+ years of experience in Workfront system administration.
• Preferred familiarity with AI tools and their application in marketing workflows and automation.

Technical / Skill Requirements

• Proficiency in Microsoft 360 suite.
• Strong project coordination and problem‑solving skills.
• Excellent communication skills – verbal and written.
• Skilled in change management, stakeholder engagement, and influence.
• Customer‑service oriented, building trust and respect with functional and cross‑functional teams.
• Ability to learn new systems and software platforms quickly and effectively.
• Ability to proactively gather and interpret data to inform systems design, and translate business requirements into system configurations.
• Preferred:
  Analytical mindset with proficiency in reporting and data visualization.
• Travel:
  Approximately 10% of the time.

About Sherwin‑Williams

At Sherwin‑Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. We support our people with rewards, benefits, professional development, and an inclusive team culture.

Equal Employment Opportunity Statement

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract. As a VEVRAA Federal Contractor, we request state and local employment services delivery systems to provide priority referral of Protected Veterans.

Candidates with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act where applicable.

Recruiting team members will never request a payment, ask for financial information, or sensitive personal information such as national identification numbers, date of birth, or bank account numbers during the application process.

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