Infrastructure Support Engineer

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This range is provided by FIT Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$70,000.00/yr - $85,000.00/yr

The Infrastructure Support Engineer ensures the stability and integrity of voice, data, video, and wireless network services. This position requires the skills to install, configure, maintain, support, and optimize all infrastructure hardware, software, and communication links. In addition, the Infrastructure Support Engineer will participate in the installation, monitoring, maintenance, support, and optimization of Windows server environments, both on‑premises and cloud‑hosted.

• Supporting various client environments remotely and occasionally onsite.
• Processing a ticket and SLA driven workload.
• Supporting and maintaining various Microsoft 365 tenants.
• Supporting and maintaining on‑premises and cloud‑based environments.

• Experience with Windows Servers and Active Directory.
• Experience with Azure
  
  AD and Intune/Endpoint Manager.
• Experience with on‑premises Exchange and Office 365.
• Experience working in a technical support environment.
• Understanding and familiarity with IT policies and procedures.
• Experience with cloud‑based services, specifically Azure and Office 365.
• Experience troubleshooting LAN/WAN connectivity issues.
• Ability to analyze, implement & support fixes/resolutions.
• Ability to interface with all levels of the organization (technical and non-technical).
• Self‑motivated and ability to work independently with minimal supervision.
• A+, MCP, Network+, CCNA and/or MCSE certifications are desirable.
• VMWare experience is desirable.
• Bachelor’s Degree or equivalent work experience.

Candidates with Microsoft certifications at the Associate or Expert level are strongly encouraged to apply. Relevant certifications may include:

• Microsoft Certified:
  Azure Security Engineer Associate (AZ‑500)
• Microsoft Certified:
  Azure Solutions Architect Expert (AZ‑305)

Working conditions are normal for an office environment and will require:

• Reliable transportation and valid driver’s license.
• May require occasional evening and weekend work.
• Occasional work weeks of more than 40 hours.
• Ability to fulfill rotating, periodic 24/7 on‑call responsibilities.
• Ability to lift and carry IT hardware as needed.
• Local travel to client sites as needed.

To apply, submit an application online through our Career Center.

• Paid time off and paid holidays
• Employee Stock Ownership Plan
• 401(k) with match
• Dependent Care FSA

FIT Technologies is an equal opportunity employer and welcomes diversity in our employees. We do not discriminate and will take measures to ensure against discrimination in employment, recruitment, compensation, termination, promotions, and other conditions for any employee or job applicant on the basis of race, color, national or ethnic origin, ancestry, gender, age, religion, creed, disability, military or veteran’s status, sexual orientation, gender identity or gender expression.

• Associate

• Full‑time

• Information Technology

• IT Services and IT Consulting
• Data Infrastructure and Analytics