More jobs:
Onsite Support Engineer; Fulltime - Onsite
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-01-11
Listing for:
The Dignify Solutions, LLC
Full Time
position Listed on 2026-01-11
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Onsite Support Engineer (Fulltime)
Location:
Cleveland, OH
Salary: $70,000 - $85,000 per year
Responsibilities & Qualifications- Exposure to and knowledge of Microsoft Active Directory and Office 365 concepts and administration
- Experience handling L2/L3 troubleshooting for Windows & MAC OS
- Experience with Citrix and Microsoft Remote Desktop concepts and administration
- Knowledge of DHCP, IP routing, VPN, and firewall concepts
- Experience in supporting minor hardware repairs (Desktop & Laptop)
- Experience in phone system administration
- Liaises with clients, other IT support groups and 3rd party providers when necessary
- Performs imaging/reimaging of PCs
- Performs IMAC (Install, Move, Add and Change)
- Conducts hardware and software maintenance and support
- Troubleshoots and resolves PC incidents and/or VIP requests
- Assists with Site IT security issues and virus elimination
- Creates/maintains documentation on Ticketing tool
- Local network support and/or assists centralized Network team
Mid‑Senior level
Employment TypeFull‑time
Job FunctionOther
IndustriesIT Services and IT Consulting
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