Marketing Co-Op, Data Enrichment and Digital Catalogs

Marketing Co-Op, Data Enrichment and Digital Catalogs

Apply for the Marketing Co-Op, Data Enrichment and Digital Catalogs role at Sherwin-Williams
.

This range is provided by Sherwin-Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$19.25/hr - $19.25/hr

This position is accountable for managing product data, information and content required in support of digital customer experiences intended to increase brand preference, purchase opportunity, and grow sales. This position is also responsible for providing general administrative support to the various areas making up the Global Architectural digital commerce organization.

• Search product information from detail pages, regulatory information, internal/external contacts. Support site functionality including product compare, purchase history, guided navigation filters/categories/attributes, customer dashboard, and shopping cart.
• Support customers using procurement systems to transact by overseeing order and invoice flow.
• Provide, verify, and maintain product data that supports all digital touch points such as , Punch Out Catalogs, and the SW Pro App.
• Administer, load, and support asset management and ongoing maintenance to ensure effective, compliant, and up-to-date customer-facing data.
• Coordinate with internal and external teams to obtain product data information to drive content optimization and delivery approaches within all digital customer experiences, tools, and applications.
• Ensure data governance best practices are followed so availability of accurate and consistent information flows.
• Identify defects in enterprise systems and submit tickets to work with technical support teams to ensure fixes are implemented.
• Identify needed enhancements within the product data management system STEP to increase productivity and efficiencies and present findings to Manager.
• Enrich and classify products within STEP via web portals and workflows for syndication to multiple internal and external systems including Web Sphere commerce and digital catalogs.
• Contact Sherwin-Williams stores and customers to resolve issues relating to eCommerce transactions and ensure that orders and invoices meet the expectation of customers.
• Partner with Sherwin-Williams National Accounts and Finance department to maintain a positive eCommerce experience for customers.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

Education:

• High School Diploma
• Expected Graduation date of 2027 and beyond

Knowledge &

Experience:

• Availability to work in a long-term co-op (9-12 months)

Preferred:

• Retail/sales knowledge and experience is preferred, along with point-of-sale (POS)/(AOM)/(PIM)/(IVAN) and Price Record Card (PRC) pricing structure knowledge preferred.
• Experience managing data

• Experience with Excel.
• Must be detail-oriented and capable of handling multiple projects at once.
• Ability to prioritize tasks to meet deadlines in a very fast-paced environment.
• Ability to quickly learn and adapt to new systems and processes.
• Must possess excellent verbal and written communication skills along with a proven track record of collaboration with multiple internal and external partners.
• Understanding a broad range of products across divisions, Channel Partners, businesses, partner providers and diverse market segment customers.
• Obtaining accurate and timely information and assets from personnel across the organization or outside partner contacts – many with varying roles and diverse responsibilities.
• Keeping up with changing promotional plans and merchandising strategies across multiple divisions, businesses and partners.
• Efficient management of product information project priorities to ensure accuracy and…